Portronics — Received defective item

I purchased portronics Clamp M, POR 116. mobile holder for car
and I received a product which i purchased through sbi rewardz.
But i get defected item and i want to return it. i complaint about the same several times but till date no action has been taken
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Portronics customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2022
Portronics Customer Care's response
Dear customer,

We would like to inform you that neither we have received your any complaint nor any email as we have checked with the help of your email - [protected]@gmail.com & mobile number - [protected].

If you are facing any technical issue with our product then you have to share product pictures & product invoice at [protected]@portronics.com where we can see order placed date, then our support team will help you with repair/replacement process within 24 working hours.

Kindly do the needful to assist you in best possible way.

In case of any additional queries, feel free to contact us at [protected] (10:00 am to 06:00 pm) or drop an email at [protected]@portronics.com

Thanks & Regards
Portronics Support Team
Aug 26, 2022
Updated by Lalit Tiwari 23
i have mailed it and also i told everything in mail thrice.. but response has been given from you.. recently a ticket with Reference Ticket id: 340908 is raised from your side.. but still waiting for the best from your side...
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