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Pothys
Pothys
Customer satisfaction rating: 16%
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109
COMPLAINTS
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Pothys Customer Care

Pothys

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Address
Nikunjam Building, M.G.Road, Salem - Kochi - Kanyakumari Highway, Ayurveda College Junction, Vanchiyoor
Thiruvananthapuram
Thiruvananthapuram District
Kerala
India - 695001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Additional info
F.A.Q.

Contact Form

Offices & Branches

Chennai
No:15, Nageswara Rao Road, Panagal Park, Chennai - 600 017. Tamil Nadu, India
Tel: +91 89 4396 6333, +91 89 2431 0901, +91 89 2431 0902, +91 89 2431 0903
Mr. J. Rajkumar - GM
Mob: +91 98 4037 9351

Chennai
Pothys Boutique Pvt Ltd., 107, G. N. Chetty Road, Next To Vani Mahal T. Nagar, Chennai - 600017
Tel: +91 44 2815 0103
Mr. D. Chandrasekar - GM
Mob: +91 89 3959 3910

Chennai
Pothys Hyper, #84 - 85, Usman Road, T. Nagar, Chennai - 600017
Tel: +91 44 2431 0770
Mr. S.P. Sivamohan - GM
Mob: +91 89 3999 0551

Online Shopping Queries
Mr. R. Kuppusamy
Mob: +91 89 3959 3990
(between 10AM - 9PM)

All Institutional Corporate & Bulkenquiries In Fabrics & Readymades
Narayan Vyas
Mob: +91 94 4402 7741, +91 91 7662 7741

Srivilliputhur
Mr. Balamurugan - GM
Mob: +91 95 7811 5718

Madurai
Mr. B. Senthil Kumar - GM
Mob: +91 96 5522 9975

Tirunelveli
Mr. H. Marzook Rahuman - GM
Mob: +91 90 4706 1650

Coimbatore
Mr. K. Sakthi Narayanan - GM
Mob: +91 97 8601 0000

Coimbatore
Mr. Rajasekaran - GM
Mob: +91 96 2626 1111

Pondicherry
Mr. Krishna Kumar - GM
Mob: +91 98 8448 0780

View More Information...

Customer satisfaction rating
16%
Complaints
109
Pending
0
Resolved
17
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 10:00 am - 09:00 pm
Tue 10:00 am - 09:00 pm
Wed 10:00 am - 09:00 pm
Thu 10:00 am - 09:00 pm
Fri 10:00 am - 09:00 pm
Sat 10:00 am - 09:00 pm
Sun 10:00 am - 09:00 pm

Pothys related photos (30)

Pothys Complaints & Reviews

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Pothys — ladies top and leggings

 Vishnumohan1572 on Apr 4, 2018
I visited pothys trivandrum today, response from the ladies garments (Tops and leggings) section is pathetic. Actually i want...
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 arifasami25 on Mar 9, 2018
Dear sir,

I purchased grocery items on 3rd march 2018 and it was a door delivery. They wrongly delivered the 25 kg rice. I made a call atleast more than 30 times from 5.03.2018 to 8.03.2018. I spoke to ms. Selvi, ms. Rahana, mr. Jhon, & parthasaraty. And even today morning (Ie.9.3.18) i called and spoke to mr. John i received a same reply from everyone that u will get replacement today. From 5.3.18 to till today iam receiving the same reply "u will receive today" how long should i wait? The service is very very bad and worst.

Whoever may be they should not make customer to wait and they should not give a wrong replies. Why they should give a wrong reply? Not only me due to this how many customers will be suffering. They are cheating the customers by giving wrong promises. This is very very bad and i feel very bad that so big concern is doing like this. Due to few people the name is getting spoiled.

My bill no. Is 10/331528 dt.3.3.18. Please delivery me today.

I request in future pls. Dont give a wrong promises to the customers. If it delays also pls. Inform them the true reason and exact delivery date.

Thanking you,

S. K. Hathimun begam
[protected]

Complaint Status


[Mar 09, 2018] Pothys customer support has been notified about the posted complaint.
Hi Pothys Salem you are against environmental why did you cut the tree
Hare you

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    Pothys — lack of local language knowledge at bangalore store

     Padma18 on Mar 5, 2018
    I visited the newly opened store at k g road bangalore today. Was utterly shocked to find that most of the staff there did...
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     Anly D'couth -Liya on Dec 20, 2017
    Hi,
    I purchased an handloom saree on sun 17thdec2017 for 5000₹. When i gave the same to tailor for stitching the blouse, hd found out that the saree was damaged. There was a big hole and it was patched with white thread.
    Do replace this saree or provide me the cash back for the same.
    I prefer replacement as i loved this saree and was very happy on buying the same. Didn't expect it will turn out to be a defected product. So bad of pothys on cheating customers like this

    Complaint Status


    [Dec 20, 2017] Pothys customer support has been notified about the posted complaint.
    Updated by Anly D'couth -Liya Dec 20, 2017
    I have attached the pic as well.Purchased it from Pothys Boutique, T Nagar branch

    Updated by Anly D'couth -Liya Dec 20, 2017
    Bill slip

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      Pothys — damaged shirt

       Udayaganesh5
      Iv purchased peter england shirt worth rs 1299 in 24.11.2017 pothis (Nagercoil) branch. I liked the shirt colour but the shirt...
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       Vi Shnu Käñäñ
      I would like to inform you that my mother purchased a orpat alaram clock fron trivandrum pothys. Before two months. And after few days gone the clock stuck. And my mother went to pothys and said the complaint they will replace once. After we get a new orpat alarm clock only one day it will work. Today we both went go pothys and said repeatedly complaint. Me and mother went to showroom manager room and said we want to see him right now. Other staff asked about the complainy thet will cal the department ans said go there we will inform them. We went to 5th floor and said the complaint. They will checked see the complaint. They said we will service it. We said no we need good product or refund our cash. And we went yo manager room and wait for 1 hour he is not coming at last we quarlef with staff give her contact number they give renju [protected]. I talked to him and said the complaint he is not will to replace the product. We said we will go to consumer court. He said go fast and complaint. The manager behaviour was very poor to customer and cheating the customer. Please do the needfull for this complaint.[protected] geethadevip

      Complaint Status


      [Oct 22, 2017] Pothys customer support has been notified about the posted complaint.

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         Tngmtts
        The staff named selvam who work in pothy’s nagercoil branch is very harsh and arrogant towards customer. The way he respond is totally insane. The question is why do pothy’s choose some kind of rowdy’s for certain post where patience and friendliness is essential character to manage the customer. Pothy’s (Nagercoil) have worst staffs to handle a customer. And some staffs seems no interest towards work. Very very bad,,, not going to shop again in pothy’s nagercoil.🙏

        Complaint Status


        [Oct 21, 2017] Pothys customer support has been notified about the posted complaint.

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          Pothys — I am complaining about offers

           Anjitha I N
          Sir,...
          . I have bought a handset oppoa37 on 15, august 2017 from pothiys nagercoivil. As per onam offer of oppo i need...
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           Rajeevan Ani
          Vanakkam sir,

          My wife had purchased 03 chooridar material on 09.07.2017 for rupees of 2316.00 from pothys tvm and paid the amount (Invoice no.003353, batch no.000029, time 17.37:05) through sbi debit card (Name of the cardholder is s rajeevan). But now we have checked our account summary, it is found that the above said amount has two times debited.

          Please return the amount to my account at the earliest please.

          Yours faithfully,
          S rajeevan, station kadavu, thumba, tvm-phone-[protected]

          Complaint Status


          [Jul 20, 2017] Pothys customer support has been notified about the posted complaint.
          Updated by Rajeevan Ani Jul 20, 2017
          please refund the amount immediately please
          I bought kids wear yesterday in pothys tnagar.They are not allow me to trail to my kid.But after came to home i checked that it is too small for my kid.
          in the bill they specfied as no exchange.Shall i exchange it now?

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            Pothys — Items were stolen for opting valet car parking @ pothys trichy...

             reachscorpion
            Myself Naveen Kumar from Bangalore, Today 17th May 2017 I have visited Pothys Trichy & In my car dash board I had kept around...
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            Pothys — Salwar

             Malavika Hari
            I got a salwar from pothys Coimbatore on 10th December 2016. Product code is [protected] .There was no defect noticable at...
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             ashokkala
            Sir we have purchased a silk saree samuthrika pattu from pondy showroom on 27.11.2015 and well maintained and wear for wedding functions and .now it developped a cut in many places and suspected a poor quality yarn and seeking replacement by new and good quality one as early.ON Contacting sales manager and silk wing incharge mr sakthivel proved futile and needs early solvation please.
            Ashokkumar.D

            Complaint Status


            [Feb 02, 2017] Pothys customer support has been notified about the posted complaint.

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               Remya Hariram
              Hi,

              My mother was harrased yesterday by the staffs of Pothys trivandrum. She had purchased many items yesterday and had misplaced an item in of the bags she had bought from the clotheas section. The staff pointed this out while billing and she admitted she had forgotten and misplaced it. But they treated her badly and accused her of stealing and charged 5 times the amount of the item as penalty. She is a working woman working in central government. Though she admitted her fault that she had forgotten and misplaced it, they were not ready to hear anything. We were regulare customers in Pothys, and many a times they had wrongly billed the quantity/price of products. We had never accused them.

              Complaint Status


              [Jan 23, 2017] Pothys customer support has been notified about the posted complaint.

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                 Raajashri
                A salesperson at 1 floor bridal sarees section who was showing us sarees got irritated just after showing few sarees which took just 10 mins.. when we decided to move he was like why the hell are you moving away with out buying anything, he was literally using swear words at us. I was shocked. How can he expect us to pick a saree which we don't like.. I had my cousins who are 17 years old they were also showed by his action. But we moved on with out making a show. How can this happen in such a familiar showroom. Won't it destroy the shop's reputation. I would be happy if he apologised to us.

                Complaint Status


                [Nov 25, 2016] Pothys customer support has been notified about the posted complaint.
                Right now, i am in your shop. In basement floor your shop worker mr.mani was very ride to the customers and he is showing too much attitude. After this purchase i will not come back again

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                  Pothys — Debit of amount twice

                   sasindhar veerappan
                  On 30 september 2016 i bought dress and the bill no is sd18 for amount rs 738. I made the payment though debit card (524254xxxxxx0904)....
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                  Pothys — Home delivery - poor service and delayed action by pothys, chennai branch!

                   Mathi,L.K.
                  As per bill No.[protected], dated[protected], shopping done and requested to deliver them in my home at Chinnanamalai, Saidapet,...
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                   itsmejai
                  I used to visit Pothys, Trivandrum frequently. Whenever I have been visited their parking area, one Tamil person seems like supervisor abuses every customer who wants to park their. He is very arrogant. He shouts on every customer. Despite of large empty space available, he was not allowing any customer to get into the area. He was redirecting everyone to the parking area beside Jayalekshmi textiles. There also the Story is same.

                  Complaint Status


                  [Sep 11, 2016] Pothys customer support has been notified about the posted complaint.
                  I went to the pothys nagercoil for shopping on 12.12.16.The employees in silk saree section and ladies gown section behaved very rude.They were refused to show more dresses after showing 4 to 5 dresses..They didnt respond well The sales women in silk saree section even scold customers..If they behave like this nobody will go there again.

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                     ARUNACHALAM,G ARUN
                    Dear sir,
                    In saturday purchase rs 8000 value in bajaj emi card purchase on cross cut show room. Buy allen solly pant rs 1200 after 50 percent discount colour was satin gold. Today morning wear the pant for my wedding celebration pant button automatically cut and zip was not working and stiches after sitting my bike automatically cut.in your tv add mentioned discount kept on good quality.
                    Kindly resolve the my issue asap.
                    Thanxs
                    Aruna
                    [protected]

                    Complaint Status


                    [Aug 22, 2016] Pothys customer support has been notified about the posted complaint.

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                       Prema Kathir
                      I got a shirt for my father yesterday in tirunelveli pothys. That shirt is so shrunk & never gets ironed. When we took back, ppl say we can't replace it. And they argue" who else will get that shirt?" Does that mean we are obliged to use that shirt? Worst of all... We decided never to get shop again in pothys, when you ppl don't really mind customers! Really! Their is no etiquette!

                      Complaint Status


                      [Aug 02, 2016] Pothys customer support has been notified about the posted complaint.

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                        Pothys — Complaint in tailoring section at pothys boutique, chennai-reg

                         Pathyandco
                        Dear sir,

                        I am residing at mahalingapuram and iam your regular customer as me and my family purchase weekly...
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