Pothys Complaints & Reviews

Good morning sir,
I am K.Ariharasuthan, Indian Bank Manager,
Mob.No.[protected]. Today morning around 9 am I went for purchase of grocery and I purchased. Instead of purchasing ponni boiled rice, I purchased steamed rice so immediately after 5 min I reached the store for exchange they intimated exchange will be available after 10.30 only. I agreed and I purchased again my needed rice. Then I requested the billing person to...

Hi,
I have placed an order on June 20th for Rs5345. My order was kept on hold due to covid19, but the amount was debited from my account. I have been sending mails every week, still no response on my refund status. Please check and initiate my refund at the earliest...

I was purchased chudithar dress material from chennai pothys at October 2020 first week and stitched wear first time...and washed...after first wash full color fully vanished please take action that textile shop...

I had ordered (Order ID - ORD_20588 )
one Long Kurti KURN336from Pothys also paid rs.865 through online., I am very happy with ur service.i get it on time
But I got lots of dark black dots on the product
I request u to please replace the kurti
Thank you,
Regards NANDINI...

Hi
I have bought saree for my mother which cost rs.1600. Later my mom doesn;t like colour so i had changed. I exchanged and got sarees which cost rs.1423 and the management doesn;t return the balance amount rs.177. Instead asking me to buy something again.. Later i went and bought inner wear which cost rs.170 and again asking the balance amount. They were saying we dont give refund amount.. Ie rs.7. For this they making me to go and...

I have purchased an inner wear which is not exchangable on 4/10/2020. Its cost is 326rs. The problem is the product I recieved is not one which I was selected. The size and colour of the of the product was enterely different. I didnt used the product. I went back to pothys and complainted to the supervisor and manager. They behaved rudely. Told adamently that it cannot be exchanged. It was a Very bad experience from ur staff.I argued them...

I buy products worth 2700 from your store.. They cheated me by telling those products can be used for three years.. So when i reached home and check i can use those for 4 months only.. I need to change it.....

Hi Pothys Team,

To whomever it may concern regarding (Order ID: ODD6325)

In your Grocery shop (Hyper) we are not getting proper updates about the products, if we ordered grocery products online some of the products are available and some are out of stock which is been not even updated on the website, after ordering the products we have very poor delivery services we have ordered it on Saturday early morning...

Old stained...

ACK no L T57 dated 05/05/2020
Used cloth packed up and given as new....

Hi. I am from coimbatore. Went for purchase on 30/07/2020 to gandhipuram as the on-line shopped dress had a damage so for the exchange purpose I went. Seriously I have never experienced such a bad thing.. The saree I purchased is for 3500 which is named as softsilk I had a damage the saree in the latest model was worst all 10 to 15 sarees had some damages like weavin holes, extra threads, dye mark, ink marks and finally crow ### as well.....

The 4 nighties bought on 31/7/20 of size 2xl is very large and not suitable for me. Kindly exchange them for 1xl.
I bought thru video call.

Regards
N. Sumathi....

Sir / mam my order id is 11046 not. Recieved till date i am trying so many times in phone no response whatsup number also not responding please take necessary action and send my order immediately....

I ordered two sarees via takecare, i received both sarees with very low quality and different colour.
I want to return the same. My order ID is #10064.

The quality is very horrible.

How to return please help us.

Regards,
DN Selvam
[protected]...

Respected sir/madam

We have purchased sowbaghya tower fan from pothys in the month february. But now the fan stopped working by the month end in march.. I were tried to contact to make a complaint with pothys due to lock down i couldn’t contact regarding this issue. Pls solve my problem as soon as possible.. And even i tried to contact through this consumer complaints cell but no response

Regards
Gomathibr...

Hi, i've placed an order ord_6734 on march 21st and made the payment of rs 8080. Due to lockdown, order is held. I have waited almost a month. You're already aware of the pandemic situation. Now i'm in need of fund. And also the purpose for which saree ordered is cancelled. I want my money back. I tried reaching online shopping queries customer care mrs tamilselvi, no one is picking the call. I received a mail response after so many followups...

The security personal in the two wheeler parking area mr. Shanmugavel at trichy pothys is a worst behavioral person, with absence of attitude.

I am visiting pothys for the past 3 years in trichy, till 14.03.2020 no one is asked me or any customer about the bills purchased for reference.

But on 14.03.2020 i used to argue with mr shanmugavel security regarding for help to move my bike (Re) he refused to help so...

Dear sir / ma'am,
I am mohamed aarif ma, working as a manager quality in a hospital at trichy.

I have purchased textiles for the value more than rs. 9000 in your shop on 06.03.2020.

When i visited your store supermarket on 14.03.2020 evening 7 pm, i found a customer giving a voucher at billing section at supermarket, then i asked with the billing staff he told that will be given for the value based on...

I have been emailing and also whatsup maxwell to assist me as customs charged me half the price of what i paid for the saree, when i was buying the saree i told maxwell i do not want to pay anything when it comes here, i have proof in messages sent to maxwell on whatsup.

Aslo he said management going to pay for customs duty after i complained then after that he didn't respond then i asked again then he say no pothys cant pay,...

Please refer to bill no 10/1454417 on 25th jan time 11:18:32 am
I brought 9 items. 1st one was onion big gor rs 101.90
I paid the total bill of rs 478./ the packing boy packed on a cartoon.
But when i opened the cartoon at home the onion big is missing.
I checked the cctv footage on 25th and 28th on level 2nd data room.
After putting all items in cartoon there is no vedio.
I strongly suspects some...