PPS Motors Complaints & Reviews

I’m complaining 3 months later after the incident took place. My car jetta (Ts 04 ed 6666) met with an accident in the month of may and was delivered back on august 7th. Mr. Srinivas was allotted as my car advisor. I have claimed for insurance and mine is a zero dip insurance policy. Initially after the accident the alloys were scratched and bent because of the impact and informed srinivas not change the alloys as they would cost me a fortune and at the time of delivery he had informed that he ordered for alloys and i should buy those. Ridiculously nagged that he had to bear the expenses because i said no to the alloys. I didn’t understand why ppl had to force me to take new alloys when i said no. Similarly i said no to the beadings on the door and they said they wouldn’t change them. To my shock they have added a new bearing cost in the bill and asked me to pay even when they were not changed at all. Pps motors have tried to trick me in all possible way. Volkswagen is a good brand but service centres like these are defaming the brands history and future in india.

I have taken snaps of the bill which initially they have asked me to pay before changing it to a new one.

Your khajaguda workshop has kept our car with them since yesterday owing to delay in adjusting the credit due to us. Enclosed is cheque paid by them that needs to be adjusted against our dues. The cheque could not be deposited since the payee name has a spelling mistake.

They are refusing to adjust this credit, till their accounts clears it and it is the second day now. They are not offering a timeline on how long this adjustment would take. Enclosed is copy of cheque due to us from pps motors which was returned to them.

Also 2 emails were sent since yesterday and the local front office has not responded.

Firstly, Little bit about my self. Iam a regular Joe and no-nonsense type without much expectations about customer service. However, iam forced to vent out some of my frustrations with the car dealer where i have been serving my car Volkswagen Vento . i feel i have been taken for a ride and got cheated by these unprofessional service guys. I have been a VolksWagen Vento TDI car owner for the last 3 years. Good stuff : Great car,...