Pps Motors — Not refunding the Booking Amount

I am experiencing the same thing at the moment. I wish I had read this before. They only informed me that the booking amount was 100% refundable at the time of booking but never informed about needing a cancelled cheque or any such detail. Even now they are incapable of sharing their policy where they state that they need a cancelled cheque. I dont understand how they are comfortable to accept UPI payments for booking amount but can not do the same when it comes to refund or how they are incapable of reversing the transaction at their end. And I am not even going to talk about the harassment I was subjected to for transferring the booking amount and make the down payment at their convenience. Please let me know if you still have not received your refund.