I am writing to lodge a formal complaint regarding the undelivered courier with tracking number CJB81418650, sent from Coimbatore, Tamil Nadu, to my address in West Bengal on January 22, 2026. It has now been over 12 days, and the parcel remains undelivered despite multiple follow-ups.
I have attempted to track the shipment online, but it shows no updates or status. Your customer service helplines listed on the website are either out of service, disconnected, or provide no response. I have called repeatedly, getting only vague assurances without any resolution. This level o[censored]nprofessionalism and poor customer service is unacceptable, causing significant inconvenience and loss of trust.
I demand the following immediate actions:
Provide a full status update and location of the parcel immediately.
Ensure delivery within the next 24hours, or arrange for a full refund/replacement if the item is lost.
Compensate for the delay and distress caused.
Please respond to this complaint via email or my registered phone number at the earliest. I expect prompt resolution, failing which I will escalate to consumer forums and share this experience publicly. Was this information helpful? | 
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