The Professional Couriers Complaints & Reviews

My courier number IXM[protected] which i send from madurai to Hyderabad is not received yet, since it is 15days but it shows it is delivered in Chennai

I have ordered Hibiscus Shampoo and Hair Serum in Magical Jar (Seller) on 31st March, 2024. I did not received any phone calls from st courier, When i tack my product on st courier on 10th April, 2024, It showing product delivered at pallavaram but i am residing near to Navalur, Chennai - 603103. I did not received product but it showing delivered.
I did not received product so please resend the money and take action.

We have been utilizing professional couriers for many years, and we are currently based in Verrapandiprivu, Coimbatore. I've been getting calls from professional courier Veerapandi Pirivu branch asking me to come and pick up a courier that they aren't delivering to my home directly.

I attempted to submit a review in google for that branch, but I notice that it is permanently closed, and I checked official website of professional...

I sent an envelope to Telungana - Hyderabad from Trichy - Tamil Nadu- on the 1st of April 2024. Till date 09.04.2024 it has not reached to the destination. normally it takes only three to five days only. when mailed, they are not providing proper feedback or what happened to the parcel.

I need the parcel back to me intact

My feeling is that these people collect money upfront & throw the parcel/envelops so that the entire money goes to their pocket depriving innocent customers.

Way bill number - TRZ25499270

I am writing to you to lodge a formal complaint against Professional Courier Services. I am exasperated and extremely annoyed by the negligent, misleading, and unprofessional services provided by the said courier company.

Despite my residential address being within a prime and easily accessible area that witnesses daily deliveries from various courier services, grocers, and food delivery outlets like Swiggy, I was informed by Professional Courier Services that my locality doesn't have courier service. Consequently, I was insisted upon to collect my parcel, Airway Bill number JPR[protected], from their office myself.

This is clearly a breach of the terms of service on their part as delivery should be made to the given address. The quality of service further continues to diminish as a second shipment under Airway Bill number JPR[protected], is delayed. I am apprehensive that the same misleading justification will be given to justify their inability to manage delivery to my robustly served area.

Considering these ongoing issues, I request you to consider my complaint with utmost seriousness. I am seeking a prompt resolution to ensure proper delivery of both of my packages and a reassurance that such gross negligence will not occur in the future.

I thank you for your immediate attention and assistance in this matter.

On 1st March, the courier was booked from Regenta Hotel Harshnagar to Sonu Gautam Krishnanagar, BT I have not received the courier yet, on checking it is showing near Rail Bazar, I contacted the in-charge of The Professional Courier Rail Bazaar Ms. Sadhna ji([protected]) and told everything and send the courier details but she did not give any response and she is not even picking the call. I request you to kindly send the courier as soon as possible.
Bill no.-KNP[protected]
Mobil no.-[protected]
Delivery Add:- 5/56, PAC chauraha, near Krishna Nagar-Kanpur

It's a month now and I didn't receive my parcel... I e-mailed and complained about the same Many times but didn't get any response... Sort this as soon as possible. It is showing dispatched but no update since then and I am also not getting my parcel delivered. I am attaching some pictures as a proof .. help me get this sorted.

Tracking I'd : JPR[protected]

I have ordered through online and the seller has sent the parcel through professional couriers from Bangalore to Coimbatore. The consignment number is BLR[protected]. I haven't received the parcel yet and no has called me, when I track the parcel, its marked as Delivered. Trying to reach customer care from last two days, No response from their end....

Its been a week since the package was shipped from home town through Professional Couriers. The Consignment was dispatched from Pollachi on 07 FEB 2024 and reached Chennai Padur Professional Couriers on 08 FEB 2024. Since then the package remain in the same location and yet to be delivered. No one answers the call in Padur office. I have been waiting since 08 FEB 2024 for my package.

This is highly frustrating from Professional Couriers. They are truly UNPROFESSIONAL but still claim they are the No.1 courier services in India which is very shameful.

Package ID - POL1958212

I sent a business letter with valuable papers on January 20, 2024 from Chennai to Mohali, Punjab. No change in tracking even after 24th.Till now its showing on Transit.
I gave some message complaints on their website twice on 25th and 26th with no response. On 26th I tried the customer care number in Chennai and a person responded saying its a holiday and so to call on Monday. On Monday I called and a woman said she is raising ticket and I will get information in the afternoon. Nothing. At 7 pm I got an SMS saying its resolved and ticket closed. I tried Chennai and Mumbai today for long and Chandigarh responded and informed that its deliverer on 24th but not updated on site.
Consignment Number: MAA[protected]

I have ordered from ICAI vide AWB number AGR[protected] on 15th of January but i am unable to track it while today morning of 25th January i received a call from someone asking me to pay some amount as my order is misplaced while i want to confirm it from the respective authorities but they are not answering the calls and also not replying to the mails.

Plased order on[protected]
Client No. - [protected]

Description of the complient - We despatched the courior to Indian oil Corporation LTD. on 09.01.24 - ref. no.[protected]
incident
same was not delivered till 18/01/24, we contacted proffessional courior office coimbature branch (11.30 am) thay replied that "the cover is at our office table now we dont know the problem we are holding" then we reqiested to deliver that package before 5pm on 18/10/24 - "we cliearly mentioned that its very very urgent file so please deliver that file before 5pm on 18/10/24 officer is waiting for that file"
but same courior was delivered on 19/01/24 evening 5pm

*Delayed for 9days* after persional request also delayed for 1day

hence due to this delay, we lost our tender and empanelment which is valued for 2 Cr loss

we are providing courior morethan 40 pacages monthly
for us itself this problem
also there is no responce from tollfree no. (proffessional couriors)

One consignment booked from Dehradun to Hyderabad on 8th Jan 2024.
Approx 10 days passed and still i have not recieved my consignment. It contains medicines of my father(73 yrs old). This medicines are not available everywhere so courired.
Even i am not able to contact any executive as no one is picking call. I am frustrated now as medicines are very important for my father.

Consignment no: BLR[protected]
Booked On: 28th Dec 2023
Reeached Destination on 30th Dec 2023
Still shows In Transit
No response from Customer care
Bhubaneswar office always not reachable.. CALLED 100 TIMES, no one picks up the call. Worst courier service.. NO PROPER STATUS ... Its a nightmare dealing with them.

Hi there,

My name is Pratik Jha. My father, Ashok Jha sent a courier from Dahisar East Mumbai to Burari Delhi on 25th December 2023. The courier had clothes worth INR 4000 which were meant for the last rites ritual of a deceased relative.

The delivery agents at Professional Couriers stole clothes worth INR 1410 from the parcel and delivered the rest to the receiver on 27 December 2023. Need help as the company is blaming the receiver for the theft instead of taking accountability. These clothes had high sentimental value, hence would appreciate any action against this company.

Thanks,
Pratik Jha
+[protected]
[protected]@gmail.com

Consignment Number: ETR1487453
Booked on 9th Dec from Kottayam.
For the same consignment update, today I called the branch for more than 20 times, they will tell every time Will check and update to you. Then no response.
For discussing the same, I called 9 times on office time.
8 times they dnt picked up and 9 th time they rejected the call.
The staff told lastly we will get so many calls a day so we will not call your number and we can’t contact you back.
This is the peak of arrogance and lethargic attitude from an office branch.
Here by stopping all dealings with professional courier,
And if I dnt get a review or update on same, I will forward this complaint to consumer court.
Branch number which I contacted today: [protected].

I am malleswari. i have sent my courier from banglore on 07.12.2023 through professional couriers to location having pincode 518102. I have called them before to confirm if delivery is available to that location or not. they said it is available. so on 07.12.2023 i have given parcel to them. suprisingly the parcel roamed hyderabad, chennai and finally returned back to banglore - kalkere branch. they told there is no one to pick the call....

I am writing this to inform you that Professional courier Kizhakkambalam is not providing home delivery service and is asking for me to go to their office and collect the shipment.

On 24-Nov my brother had dispatched a "Mobile with Smart Watch" packed safely using PRO Professional Courier Service on 24-Nov.
However, the Dispatch was smooth and on time till it reached HYDERABAD.

After 25-Nov the Status is not Updating as seen below.
I TRIED ALL COMMUNICATION TO REACH KOLKATA, HYDERABAD OFFICE BUT ALL IM GETTING IS FAKE PROMISES AND IRRESPONSIBLE ANSWERS .
I AM DEEPLY CONCERNED WEATHER THE PACKAGE WILL NOW ARRIVE SAFELY OR NOT BECAUSE ITS BEEN 6 DAYS SINCE LAST UPDATE AND NO ONE KNOWS WHERE THE PACKAGE IS.

TO ALL RESPONSIBLE TEAMS TO KINDLY LOOK INTO THIS ISSUE.
"I AM AFFRAID THAT THE PACKAGE IS EITHER NOT SAFE OR ITS LOST SOMEWHERE BY SOMEONE."

FROM MY END I RAISED TICKET WHICH IS NOT PROGRESSING ANY FURTHER.

TRACKING/CONSIGNMENT NO: PRO15696832
TICKET RAISED: ADNX000023, ADNX000024

I TRIED ALL POSSIBLE WAY TO APPROACH AND GET UPDATE BUT ITS NO USE. MORE THAN 72 HOURS SINCE LATE UPDATE ON PACKAGE.
I HAVE A FLIGHT TO CATCH ON 2-DEC FROM KOLKATA TO BANGALORE. IF THE PACKAGE DID NOT ARRIVE ON TIME THEN I HAVE TO CANCEL MY FLIGHT ALONG WITH MY FAMILY.

Contacted Phone Numbers: NO PROPER FOLLOW UP WHEN CALLED
HYD: [protected], [protected]
Kolkata: [protected]

L have registered complaint about my courier. consignment number is ASD5012089. if you don't give my courier back. I will informed to where my help come from. i have spend 60 rupees also. money is not matter. the courer that i sent inwhich i kept sample for analysis. i had spoken to all the numbers related to proffesinal courier. but no help got. that's why I have decided this. your service is very very worst. i won't encourage and recommend...