The Professional Couriers Complaints & Reviews

I handover my packet to company representative on 17th Aug but till today on 25th Aug, packet has not delivered. And local mumbai office is not supporting for that.

The parcel sent from TN on August 11, 2023 but till (August 22, 2023) now the parcel did not reach me. When I called customer care, no response from anyone. Please do the needful. Thank you.

I'm Sankoju Shiva Sai, was a resident of SF 1, 87A, Lane Number 6, Shakti Khand 2, Indrapuram, Ghaziabad, 201014, working at Landis Gyr Limited, Candor Tech Space Sector 62, Noida. I resigned from my job on 26th July 2023 and decided to move my luggage from Indrapuram to Hyderabad (hometown). So, I came across this website https://theprofessionalpacker.com/, +[protected]Kuldeep Singh) and I have given my luggage i.e. Hero Duet Scooty TS05ET5474, Two Flipkart Brand Coolers, Two Foldable Mattresses and a luggage bag after discussing everything in call with Mr. Kuldeep Singh aka Marketing Executive on 27th July 2023. A transport vehicle with number HR 39E 6166, driver number +[protected] along with one more person has come to pick up the goods saying that they will transport the goods in 2 to 3 days, paid an amount of Rs. 5000. On the same day evening, he has again demanded an extra amount of Rs. 7800 for taxes and all, which was not told before. I was helpless and paid the amount. Now, today i.e. 8th Aug 2023 he is demanding Rs. 10000 extra saying that he has been caught by police. Till now my luggage and vehicle is not delivered.

The phone Numbers which have contacted me are:

1. Mr. Kuldeep Singh - +[protected]. Mr. Arvind Singh[protected]

3. Driver who came for Pickup- +[protected]

4. Praveen Kumar - +[protected]

They mentioned the office location as Najafgarh Road Bajghera Bus Stand New Palam Vihar, Sec 112, Gurgaon 12201.

They are talking in abusive language if I reply that I wont pay any extra money or try to ask about the details. He is blackmailing that the luggage won't be delivered if I don't pay the money.

Since, I moved away from the Indrapuram address, I became helpless. Currently, I'm staying at my hometown i.e. 12-138/1/C, Santhosh Nagar, Nakrekal, Nalgonda, 508211, Telangana.

My friends Hemanth Kumar Papineni and Manohar Gattamaneni where at the time of picking up my goods into their vehicle.

Hello,

I faced a very unprofessional approach by your staffs in Thrissur, Kodagallur and Vadanapally Branches (Kerala) I have sent the above consigment on 07-AUg-20023 from Chennai; in tracking system it shows reached Thrissur on 08-aug-2023 still not received.

I am trying to check with above three branches none of them are accountabiity for thier work they are diverting with to these branches I tried calling...

I faced a very unprofessional approach by your staffs in Thrissur, Kodagallur and Vadanapally Branches (Kerala) I have sent the above consigment on 07-AUg-20023 from Chennai; in tracking system it shows reached Thrissur on 08-aug-2023 still not received.

I am trying to check with above three branches none of them are accountabiity for thier work they are diverting with to these branches I tried calling the main branch Thrissur...

The above consignemnt reached your kundara branch on 5th of aug 2023. They rand g up and told me that there is no door delivery and so i have to go to their office and collect the letter. I am a senior citizen aged 78 and expressed my inability to move . The y refused for door delivery. They told that it i s a regular practice there. Next day i waited for delivery. They never turned up.Since the matter was urgent, agfter waiting up to 5 pm, i hired a taxi and went to their office to get the letter. This is quite unpleasant and an unfair trade practice.Hence i have decided to approach the conusmer dispute forum kollam for redressal of my girievance if no satifactory explanation is recived from your side

I had couriered parcel on 03/08/2023.
The courier was supposed to deliver by 05/08/2023 to the respective location but till has not been received.
On the tracking details it's just showing 03/08/23 received at MUMBAI KURLA-AMB.

A courier(DOCKET NO PNI[protected] dispatched to me last month[protected] has not been delivered to me till now. The package was arrived in professional courier office mannuthy (state - kerala, district - thrissur) last monday[protected] which is 4km away from my location. They had made call to me over phone informing the same on[protected] and has adviced me to come to their office to take delivery of my pacakage. I asked the reason why they are not able to deliver item to the address mentioned in package for which the professional courier executive (ph no: [protected]) gave a reply that it will take 1 week to reach to the destination mentioned in package at the time of booking as there is no staff for delivery.

Yesterday[protected] i had contacted the same executive over phone and enquired regarding the delivery for which the executive asked me to reach their office for taking delivery . Today i again made call to same executive enquiring the time of delivery for which reply is there is no staff for delivery.

I wonder how could such a well known courier service is so irresposible to their own customer who had maid complete payment for delivering the item. Why could you appoint staff .

I also made phone call to customer care executive of thrissur district head (ph no:[protected])reporting the same and they responded saying, it is up to the located area executive to deliver the courier and they have nothing to do with the lead time in delivery.

What my request is to look into the subject matter and do the needful on urgent basis to resolve my issue ie deliver my product (docket no: PNI[protected]

I also need a proper explanation from your side for wasting all my time.
Even today your executive is not able to say the expected delivery time rather he is asking me to take delivery from your office.

What is the point in paying your courier charge if you cant deliver item even after reching your own office more than 6days???

I had couriered the medicines with the required prescription letter on 01/08/2023 at around 12.30pm on a very urgent basis for which I paid Rs.350/- charge.
The courier was supposed to deliver by 03/08/2023 to the respective location but till 05/08/2023 it has not been received.
On the tracking details it's just showing 03/08/23 at Nashik factory.

Whole day, I have been making calls to one of the staff Kiran - [protected](Nashik), but with his irresponsible behaviour he was unable to give me the update and also cut my calls.
Later I called up in the Thakurdwar branch (Mumbai from which I sent the courier) to Vijay - [protected], but he also failed to give me the update regarding the delay in delivery.

There is a patient who is required for this medicines (worth Rs.5000/- )on time hence this couriered was sent on URGENT BASIS.
But with careless, non-working & inefficient staff I'm experiencing a big loss.

I'm very disappointed with this company.

They are not at all updating the status tracking id MTY17894665
It's taking much more time to deliver the order where booked on 22-july-2023 and today is 29- july-2023
Now no updated from almost professional courier and the reviews from multiple websites of the professional courier are worst please help me to deliver my order

I have booked a courier on 22.Jul.2023 to Jeeva Salman, 115, Ittamozhi Road, Sathankulam - 628704 with a urgent documents. It has not been delivered even after 5 days of time.

I booked a courier on 22.Jul.2023 to Jeeva Salman, 115, Ittamozhi Road, Sathankulam Pin: 628704. But even after 5 days of time it has not been delivered.

My courier is not received since 2 weeks as of writting this is my conginment number hrd[protected] and this is my complaint number is crm452785, when i call sahibabad office the guy said he didn't received the courier, and delhi office no one is ready to accept they work their or have any duty towards deliverying the courier, a blind and deaf pigeon can offer better service than this company

Package receipt no. not delivered after 10 days. They can't even track and find out it's location. It is an important document with respect to a contract. I lost the contract and incurred a loss of Rs. 2, 50, 000. Company has to pay me this as compensation.

Consignment Number:
Medicine Sent from Salem to Chennai with complete pack of one box with Carton box packing and Thermocoal Shielding at all the ends for Safety, Its mentioned as "Medicines-Glass material & Handle with care" but the parcel was received at Chennai in damaged condition.I have attached the Photos of Material before package and After receiving at chennai for reference.

My friend had sent me a parcel with a pair of socks, some chocolates and a valuable watch(Rs 10000 or more) on 28th June 2023. However, when I received the parcel, I found the pair of socks and the watch missing. So I kindly request you to please do the needful and recover my items for me.

Thank you

Consignment details : TNJ1169219
Courier booked one month ago but still not delivered.
Very poor feedback/response from customer care and local office.
Please check the courier status and deliver it

Hi

month of may 26th 2023, sent Pulse oxi meter to hydrabad, the delivery took more than 4 working days, when i was opend the box, my product was replaced also it was defective.
i was very much frusted and loose my trust worth aobut professional courier.
i was registered in CC and sent mail. no action taken.

Month of June 26th 2023, sent Pulse oxi meter to hydrabad, the delivery took more than 4 working days, when i was opend the box, my product was replaced also it was defective.
i was very much frusted and loose my trust worth aobut professional courier.
i was registered in CC and sent mail. no action taken.

I have sent a package on 1st June but it is not yet delivered. they said it will reach in 1 day but when I called they keep saying that it will be delivered. my package contains door key and my relatives reached Bangalore and they are waiting outside from 2 days. I lost 2500 for this and they have broken the door which cost of 5000. Mr Vijay is the in charge in dooravani nagar in Bangalore he is rude and not responding properly....