Pubg Mobile India — Amount debited but uc not credited

Dear Sir, I have purchased in BATTLEGROUND MOBILE INDIA, for UC through in Game Purchase. My payment deducted but didn't received UC in my account. My Details are given below.

Character ID - [protected]
Character Name - HE͜M۝ʜa͜lo
Payment Method - UPI PHONE PE
Payment Account Email - [protected]@gmail.com
UC Buy Pack - 600 UC
Payment Amount - Rs. 750.00
Payment Date - 02 July 2021
Payment Time India - 19:06

Transaction Id T2107021907073276654440
Collect id AXIefd704b65f9f495abbf12bcdf73c5ad0
Paid to [protected]@axisbank
UTR[protected]
My money got debited from my account but it showed that purchase has failed.I didn't receive my uc not did I got any refund.Please either give me uc in pubg mobile or refund my money.
I contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply.
Please solve the problem ASAP.
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PUBG MOBILE India customer support has been notified about the posted complaint.
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