[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — Interest rates not comparable to other banks and higher for old customers | |||
Dear Sir, I am Prabhat, I have a home loan with PNBHFL (HOU/NOI/0316/274090). I am currently charged at 9.55% and was looking for a revision of ROI. I was offered 8.8% with 5750 conversion fee. I have talked to other banks, HDFC is offering 8.5% ROI without any conversion charge, Same goes for ICICI and AXIS bank as well. Even PNBHFL has also given similar deals to few customers for the same project (Ajnara Ambrosia Sector 118 Noida) as mine. In my repeated emails I quoted below issue: 1. When other banks are offering better deals why should I stay with PNBHFL. 2. Why so much discrepancy among customers for same project. 3. Why old customers are charged too high compared to new customers. Is it over fault that we came to PNBHFL at first place. Till now I have not received any convincing reply from PNBHFL. I can be reached at +[protected] in case you need. Was this information helpful? | |||
May 13, 2017 Complaint marked as Resolved Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint. Verified Support Apr 12, 2017 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir/Ma'am, We are in receipt of your query. We sincerely apologize for the inconvenience caused to you. Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim. Regards, Team PNB Housing Verified Support Aug 21, 2017 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir, This is with reference to your query. We understand that our official has spoken to you in this regard. Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any. Team PNB Housing | |||
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