Punjab National Bank Housing Finance [PNBHFL]

Punjab National Bank Housing Finance [Pnbhfl] — original documents not received even post 37 days of home loan clearance

satishkumar2007

from Mumbai, Maharashtra

Address:

house no 5-1/204, lake view enclave, dammaiguda

I am satish r, having home loan - a/c 618485 with pnbhfl, kukat pally hyderabad branch. I have closed the loan on 8th july 2020 as per their documents its showing that original documents i will receive within 10 days of loan closure though their staff said it will take 30 days due to covid. But today its 37th day also no clue that when am i going to receive my documents. I need to get the top up loan from other bank which is on hold due to this documents. This is really irresponsible banks showing towards the customers preclosing the home loan. I request consumer forum to look into this seriously.
My mail id : [protected]@gmail.com
Pnbhfl mail ids i have communicated so far, [protected]@pnbhousing.com, [protected]@pnbhousing.com
Satish [protected] hyderabad

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Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Aug 19, 2020

Updated by satishkumar2007 so far no update/reply from PNBHFL. I am unable to understand how it can take more than 40days to hand over my original documents. if a month EMI not paid or delayed what kind of fines they are collecting from us. in the same way can they pay me the fine for the delay happened so far. my 13 lacs struck with LICHFL due to the documents and they are pressurizing me to get the original documents as they have already issued the major loan to me.

can anybody suggest possible way to get the original documents, i am surprising no response so far.