Punjab National Bank Housing Finance [PNBHFL]

[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — Pnb housing finance limited Cheated me in insurance amount.

vinaypungu

from Bengaluru, Karnataka

Address:

560043

I have applied for Home loan at PNBHFL in Bangalore, BTM Layout. In my sanction letter I have seen a very high amount towards insurance premium which I have not even opted for. Suddenly they have added 90000 towards insurance amount to home loan in sanction letter.
When I saw this amount and I have asked to service manager why this much amount I have to pay. You guys didn't told me about this. I said I m not going to pay this. I just wanted only property insurance not life insurance etc. After a few minutes I asked do you have another option and he said we have tata AIG insurance also. I spoke to the lady, and she is from Tata AIG. I took a details from her and confirm her property insurance which is cost me 31000 rupees.
She done the all paper work and confirmed me about the insurance. She informed and even I am also informed and confirmed to the service officer about TATA AIG insurance. He said sir we will do that. But one day I have received verification call from Bharti Axa and they were asking my details. But I said I didn't chosen your insurance.
I have lot of things to say how they cheated me. This box has a word limit so I can't explain all things.

So I am requesting you to please check and do the needful.

My loan reference detail is: HOU/BAN/0317/367885

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Jun 10, 2017

Complaint marked as Resolved

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Verified Support

May 09, 2017

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.

Regards,

Team PNB Housing

Verified Support

Aug 21, 2017

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,

This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.

Team
PNB Housing