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Punjab National Bank Housing Finance [PNBHFL] Complaints & Reviews

2.7
Updated: Feb 10, 2025
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275
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Punjab National Bank Housing Finance [PNBHFL] reviews & complaints page 2

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B
Bhargav Dhavala
Jul 18, 2023
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Address: Jamshedpur

Hi
I am Bhargav from Jamshedpur.
Yesterday, I went to PNB Housing office in Jamshedpur with my uncle Mr. Manjit Singh ( +[protected] whois a senior citizen and has a loan account ( HOU/TATA/1118/609176) there. He is selling his house and wanted to get the foreclosure statement so that the other bank wherein the buyer's loan is sanctioned can give the cheque in favor of PNB Housing. He wished to do this at the earliest as at this age, he doesnt want to keep the burden OF EMIs
However, it seems the officers have no intention of helping out the customers
Rather, it looks like the delays are purposeful to mint in more EMIs unethically. I saw several customers there who have been harassed similarly but yet to receive the letters even after two months.
Very disheartened to see the pathetic response. One should show same level of commitment be it while opening the loan account or closing the account.
Hopefully, the top management gives some focus on this issue.

Regards
Bhargav
[protected]
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
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    Bhargav Dhavala
    Jul 18, 2023
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    Delay in providing loan foreclosure statement

    Address: Jamshedpur

    Hi
    I am Bhargav from Jamshedpur.
    Yesterday, I went to PNB Housing office in Jamshedpur with my uncle Mr. Manjit Singh +[protected] who is a senior citizen and has a loan account ( HOU/TATA/1118/609176) there. He is selling his house and wanted to get the foreclosure statement so that the other bank wherein the buyer's loan is sanctioned can give the cheque in favor of PNB Housing. He wished to do this at the earliest as...
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    R
    Ram304
    from PUNE, Maharashtra
    Jul 5, 2023
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    Address: E-304 GAGAN GALAXY SOC. MARKET YARD

    Resp Sir,
    I apply foreclosure letter on 6 June but finance company not issue me foreclosure letter after 21 days . 3 July last date of issue letter.
    Company mail me you have not submit scantion letter.I already submit letter in wrje branch.
    Company cheat me.
    Home loan no. Hou/wrje/1017/441087
    Name Ramchandra Dattu Bharekar
    Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
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      Y
      Yogesh Kumar-1986
      Jun 26, 2023
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      Resolved

      Foreclosure SR- 21942165

      I placed my foreclosure letter with SR[protected] on 6th June-23 and today on 26th June-23 i have no update on the request placed my me.

      They are saying it will take complete 21 working days which is clear harassments till 3rd of July. Due to their higher ROI and pathetic service, i don't want to continue with PNBFHL.

      Today is 17 day and my request is still waiting for approval. I have this week only to fulfill...
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      parjat
      Jun 21, 2023
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      Address: bikaner

      Sir

      I have a loan a/c with PNBHFL: NHL/BIK/1015/247077
      I want to close it.
      I have done all the formalities and submitted all required documents in branch at Sriganaganagar on 8th MAY, 2023

      Its been 43 days now. I hope it has 21 working days to do the needful.

      I have been continuously calling and emailing branch and customer care but of no help.

      SR number : 21823162

      I am a senior citizen and I am being harassed from day 1 when I took loan from your company.

      Please help me get out of your company and close my account.

      Thank You

      Manjeet Singh
      +1 photos
      Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
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        R
        Riaaz
        from Hyderabad, Telangana
        Jun 9, 2023
        Sep 20, 2023
        This thread was updated on Sep 20, 2023
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        Foreclosure Letter Not Yet Issued

        Address: PNB Housing Finance Ltd, Plot no 6 & 7, 3rd floor, Mamatha Nagar colony, beside Canara Bank, Nagole, Hyderabad – 500068

        Team,

        This is about my foreclosure request with PNB Housing Finance submitted on 29th April 2023. As per the process, I submitted a written request by visiting home branch in my case it is Nagole-Hyderabad-TS. Along with written request, I also paid foreclosure fees of Rs885/- each towards home loan and non-housing loan request. Both the amounts have been deducted on 3rd May 2023. Customer executive provided two request numbers...
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        K
        KaushalSoni94
        from Ahmedabad, Gujarat
        May 30, 2023
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        Home loan interest rate reduction charges

        Address: Ahmedabad

        I took home loan from PNBHFL. They have increased rate of interest to 11.50% and now to reduce it they want me to pay cash charges for FCL and they are also saying I have to pay charges for past request raised which was not processed....
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        R
        Rkarora7599
        from chandigarh, Punjab
        May 26, 2023
        Sep 20, 2023
        This thread was updated on Sep 20, 2023
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        Address: chandigarh

        Dear Sir,

        I am running a home loan from PNB housing finance ltd a/c no Hou/chd/1121/928667.
        i have applied for foreclosure on 16/03/23 and have depsoited their foreclosure request charges of 885/- on the same day but since than i am following and visiting their branch for foreclosure letter but they have not provided me the foreclosure till now.

        i have visited thier branch more than 20 times leaving my work but they are no bothered and more over saying they can't provide it as mandate from their MD not to provide any Forclosure documents to any customer.

        they are harassing me and it is causing mental harassment and monetary loss to me.

        Kindly note my request and take appropriate action on this matter at the earliest. loan account no. Hou/chd/1121/928667

        Regards
        Rakesh Kumar
        Mb No - [protected]
        EMAIL ID: [protected]@gmail.com
        Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
        Hello Sir
        I have applied for foreclosure on 29th July 2023, still not provided. I am following 100 times but no use.
        What is the final solution on this?
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          S
          shatrudaman
          from chandigarh, Punjab
          May 26, 2023
          Sep 20, 2023
          This thread was updated on Sep 20, 2023
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          Address: chandigarh

          Dear Team,

          I am running home loan from PNB housing with LOAN ACCOUNT NO. HOU/CHD/1121/931006.
          Want to close my loan have given multiple requests for foreclosure letter and its been 2month I have been visiting their branch but they are not bothered about my request.
          They have asked charges of 885/- for applying the foreclosure letter.
          i have deposited the same on 26/04/23 but i have not received my foreclosure letter till now.

          They are harassing the customers and not even bothered about that.

          Request you to kindly direct them to issue foreclosure letter to me for my Home loan LOAN ACCOUNT NO. HOU/CHD/1121/931006

          Regards
          Mr. Shatru Daman Bandral/ Mrs. Suman Bandral
          702, 7th Floor, Jalvayu Tower, Block K
          Sector 125, Kharar,
          Mohali,
          Mohali, Punjab-160103, India
          [protected]
          Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
          Hello Sir
          I have applied for foreclosure on 29th July 2023, still not provided. I am following 100 times but no use.
          What is the final solution on this?
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            M
            MilanPatel55
            from Ahmedabad, Gujarat
            May 11, 2023
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            Applied for Loan closure a month ago. I was informed that maximum 21 working days will be taken to generate loan closure report. Now almost a month but have not heard anything from bank.

            This is weird way to charge additional interest from customers even though customer is ready to close the loan.

            SR No is 21493859.
            Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
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              P
              Prathmeshg
              from Thane, Maharashtra
              May 7, 2023
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              Address: Kalyan west

              HOU/KLN/1018/595644
              One month ago we had give request to you for pre closure and List of Documents request but still we are not received any LOD and foreclosure letter. What the held of you team if we not receive the LOD and foreclosure letter on Monday then we will put the escalation on social media.
              Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
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                K
                Kinshuk09
                Apr 27, 2023
                Jul 15, 2025
                This thread was updated on Jul 15, 2025
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                Hello,

                This is with reference to my existing Home loan with PNBHFL with account no. HOU/0321/868356.

                On 21 march 23 I have raised request for pre closure letter and List of documents through Chandigarh with service request 21309400.
                I was informed that it take 21 working days. Now it is 27 april 2023 but I have not received my requested documents.
                I am making consistent follow up with customer care but looks like they are purposely making delay.
                They are saying waiting for approval, update me shortly, till now no time lines share with me.

                Why so much time is required to provide two documents. It is totally harassment from PNBHFL. I also marked the copy of communication to Nodal officer but nothing happened so far.

                I wrote mail to Nodal officer today also and marked copy of mail to "[protected]@pnbhousing.com".

                I request your help in this regard to get my documents as early as possible.

                Regards
                Kinshuk
                Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
                My problem is solved
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                  pankajtiwary1976
                  Apr 22, 2023
                  Sep 20, 2023
                  This thread was updated on Sep 20, 2023
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                  IHello Sir/Madam, I Am Pankaj Tiwary, This is with reference to my existing Home loan account number:- HOU/LUC/1015/244738 On 27th January 2023 I have raised request for pre closure letter and List of documents through PNB Housing Lucknow Gomti Nagar Uttar Pradesh Branch. I was informed that it take 21 working days. Now it is 11 April 2023 but I have not received my requested documents. I am making consistent follow up with customer care but looks like they are purposely making delay. They are saying waiting for approval, update me shortly: till now no time lines share with me. Why so much time is required to provide two documents. It is totally harassment from PNBHL This is a harrasment which i am facing last 3 months. I regret why I had taken loan from Pnb housing which is just want to exploit his customer. In future i will not recommend any one to take loan from Pnb housing. I request your help in this regard to get my documents as early as possible. have given application. On this Platform i would like to share the most fraud and corrupt PNB housing finannce. Never take loan from this institution

                  Now i am serving legal notice to you as you are wilfully harassing me.
                  Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
                  May 03, 2023
                  Updated by pankajtiwary1976
                  wrote mail to Nodal officer today also and marked copy of mail to "executive.[protected]@pnbhousingfinance.com".

                  I request your help in this regard to get my documents as early as possible.
                  May 12, 2023
                  Updated by pankajtiwary1976
                  IHello Sir/Madam, I Am Pankaj Tiwary, This is with reference to my existing Home loan account number:- HOU/LUC/1015/244738 On 27th January 2023 I have raised request for pre closure letter and List of documents through PNB Housing Lucknow Gomti Nagar Uttar Pradesh Branch. I was informed that it take 21 working days. Now it is 11 April 2023 but I have not received my requested documents. I am making consistent follow up with customer care but looks like they are purposely making delay. They are saying waiting for approval, update me shortly: till now no time lines share with me. Why so much time is required to provide two documents. It is totally harassment from PNBHL This is a harrasment which i am facing last 3 months. I regret why I had taken loan from Pnb housing which is just want to exploit his customer. In future i will not recommend any one to take loan from Pnb housing. I request your help in this regard to get my documents as early as possible. have given application
                  IHello Sir/Madam, I Am Pankaj Tiwary, This is with reference to my existing Home loan account number:- HOU/LUC/1015/244738 On 27th January 2023 I have raised request for pre closure letter and List of documents through PNB Housing Lucknow Gomti Nagar Uttar Pradesh Branch. I was informed that it take 21 working days. Now it is 11 April 2023 but I have not received my requested documents. I am making consistent follow up with customer care but looks like they are purposely making delay. They are saying waiting for approval, update me shortly: till now no time lines share with me. Why so much time is required to provide two documents. It is totally harassment from PNBHL This is a harrasment which i am facing last 3 months. I regret why I had taken loan from Pnb housing which is just want to exploit his customer. In future i will not recommend any one to take loan from Pnb housing. I request your help in this regard to get my documents as early as possible. have given application
                  Hello Sir
                  I have applied for foreclosure on 29th July 2023, still not provided. I am following 100 times but no use.
                  What is the final solution on this?
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                    H
                    htibrewal
                    Apr 18, 2023
                    Sep 20, 2023
                    This thread was updated on Sep 20, 2023
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                    I recently had the unfortunate experience of taking out a housing loan with PNB Housing. While it was quite easy to enter into this arrangement, the process of foreclosure turned into a complete disaster due to the bank's uncooperative and unresponsive nature.

                    Throughout the foreclosure process, PNB Housing was completely uncooperative and provided no assistance. Despite our persistent efforts to follow up on our foreclosure request, we were met with silence and indifference. It became increasingly apparent that PNB Housing follows its own set of rules, disregarding the well-being of its clients and exhibiting a lack of professionalism in the service industry.

                    Our branch manager was of no help either, ignoring our calls and showing no signs of concern for our predicament. This lack of responsiveness has not only tarnished the bank's reputation in our eyes but has also led us to question their commitment to customer service.

                    It is truly disheartening to see a housing finance bank like PNB Housing, which is supposed to be a reliable financial partner, turn its back on its clients when they need assistance the most. The foreclosure process was a nightmare, and I would not wish such an experience upon anyone.

                    I strongly advise against choosing PNB Housing for any financial needs, as their lack of support and unresponsiveness during crucial times can lead to immense stress and financial hardship. My experience with them has been nothing short of disastrous, and I hope others can learn from my ordeal and avoid making the same mistake.

                    Rating: 1/5 stars
                    Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
                    Hello Sir
                    I have applied for foreclosure on 29th July 2023, still not provided. I am following 100 times but no use.
                    What is the final solution on this?
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                      B
                      Balakg
                      from Chennai, Tamil Nadu
                      Apr 18, 2023
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                      I m not able to receive outstanding letter to close my loan

                      I have applied outstanding letter on Mar 29th in the Bank itself and I have paid amount also.
                      Almost one month is going to get over. but still I have not received the letter.
                      Loan Account number HOU/COI/0715/231022

                      Service request 21384598...
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                      S
                      from Ghaziabad, Uttar Pradesh
                      Apr 15, 2023
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                      This is with reference to my existing Home loan with PNBHFL with account number HOU/GHA/0522/991955 at their Ghaziabad Branch.

                      I have applied for Pre-closure letter on 02.03.2023.

                      Still I am waiting for the Pre-closure letter even after so many reminders in trailing mails. There is no response from the team except auto generated mails on my reminders.

                      I have also escalated this issue at their all levels but no response till now even the given timeline already crossed.

                      It is requested to please look into this matter & arrange to provide me Pre-closure letter as soon as possible.
                      Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
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                        vivek kotadiya
                        Apr 15, 2023
                        Sep 20, 2023
                        This thread was updated on Sep 20, 2023
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                        Address: H-302 , Toral residency To Kholvad - Pasodara Road

                        I requested to my Loan Account number HOU/SRT/0521/886800 List of Document & foreclosure latter
                        but after one month i can't received any thing and my branch surat was also not given me proper answer i m very disappoint your service i want my document back as soon as possible otherwise i will go for legal action and i can't suggest anyone to do not go with PNB Housing because of your worst service please release my document quickly
                        thank you
                        Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
                        Hello Sir
                        I have applied for foreclosure on 29th July 2023, still not provided. I am following 100 times but no use.
                        What is the final solution on this?
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                          Priyanka Alluri
                          Apr 14, 2023
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                          Address: Kukatpally banch

                          Hi, myself priyanka, we have applied for home loan at PNB kukatpally branch hyderabad, telangana during dec 2022 . during the registration we have found to know the property is uner prohibited list, could not complete the registration. we have immediately closed the loan during jan 23, 2023. still it is showing in all data bases we have our home loan active at pnb, we are continously contacting branch manager, they simple say you send an email you will get reply from customer service.

                          really bad experience with pnb, such a irresponsible service from you team. how long will it take to update your data base that our loan is closed.. how long you will charge us .
                          Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
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                            S
                            from Ghaziabad, Uttar Pradesh
                            Apr 13, 2023
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                            This is with reference to my existing Home loan with PNBHFL with account number HOU/GHA/0522/991955HOU/HYDK/0219/644823 at their Ghaziabad Branch.

                            I have applied for Pre-closure letter on 02.03.2023.

                            Still I am waiting for the Pre-closure letter even after so many reminders in trailing mails. There is no response from the team except auto generated mails on my reminders.

                            I have also escalated this issue at their all levels but no response till now even the given timeline already crossed.

                            It is requested to please look into this matter & arrange to provide me Pre-closure letter as soon as possible.
                            Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
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                              Deepak Parma
                              Apr 11, 2023
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                              Address: PNB Housing Finance Ltd., 9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi – 110001

                              Hello,

                              This is with reference to my existing Home loan with PNBHFL with account no. HOU/GRP/0915/239647.

                              On 13nd March 23 I have raised request (and paid Rs. 1500 + GST) for pre closure letter and List of documents through Green Park Branch, New Delhi.

                              I was informed that it take 21 working days. Now it is 11th April 2023 but I have not received my requested documents.
                              I am making consistent follow up with customer care but looks like they are purposely making delay.
                              They are saying waiting for approval, update me shortly: till now no time lines share with me. Why so much time is required to provide two documents. It is totally harassment from PNBHFL.

                              I also marked the copy of communication to Nodal officer but nothing happened so far. I wrote mail to Nodal officer today also and marked copy of mail to "executive.[protected]@pnbhousingfinance.com".

                              I request your help in this regard to get my documents as early as possible.

                              Regards,
                              Deepak Parma
                              Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
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