Punjab National Bank [PNB] — Online transaction failed but amount debited from my account

To,
PNB
June 06, 2018
Subject: Recovery o[censored]nsuccessful transaction amount
Respected sir/ma'am,
My name is Rajiv Raj Ranjan. I'm the Savings Account holder of Punjab National bank which is located at Morcha Road Dist: Patna, State: Bihar, PIN: 800009. I was making an online payment to National Institute of Open Schooling (NIOS) for the second year registration on website (dled 2nd year registration) and the transaction failed and the amount Rs.6060 has been deducted from my account. I made payment through my Punjab National bank Debit card.
The screenshot of the failed transaction is also attached.
Though the transaction failed message has been received.
So, Kindly you're requested to look into my matter and resolve this issue.
For this, I will always be grateful to you.
Your faithfully
Rajiv Raj Ranjan
Kurmi tola, Post: Begampur,
Dist: Patna, State: Bihar,
PIN: 800009.
Date: June 06, 2018

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