[Resolved] Punjab National Bank [Pnb] — Refund from online purchase
Rudrapur, Uttarakhand, India
Dedeepak joshi 7417
I purchased moto g4 plus mobile phone ₹15079 from amazon on 25/07/2016 and done full payment by debit card but order was cancelled on 27/07/2016 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 75260826217009251374976 & charge auth code# 802225
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do
Complaint marked as Resolved Aug 12, 2016
I also raised a complaint at [email protected] .
I don't know it was due to the complaints or automatic but I got my refund back.
I very happy
[Aug 11, 2016] Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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