Punjab National Bank [PNB] — Refund not received

Hello,

This is to confirm that refund for amount 400.50 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference # 30005110601060127952659

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

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This is the email which I received from Amazon.

I have not received my refund amount 400.50 rupees.
Order id[protected]
Refund reference id-30005110601060127952659
Account number - [protected]
Pnb debit Card number i used for transaction
Please look into this matter and please help me