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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 44

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H
hardik8395
Mar 15, 2021
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My name is Rekha Devi and I had purchased Amazon prime membership of RS 999 in Amazon on 4th march 2021 and after a couple of hours I canceled this order due to personal reason. And on 4th march 2021 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this transaction id and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent.
Thanks you sir
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    raghav_04
    Mar 15, 2021
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    I ordered from amazon and paid her online, amazon canceled it i received a message 3march from amazon. That you have been refunded the balance 2199.when i was in the bank about this there is no balance in your account on 3rd march But is no such information in the bank, amazon gave me the reference id 30005110571057157878164, and this is order id is[protected]
    +1 photos
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Mar 17, 2021
    Updated by raghav_04
    I got my refund. Thanks for your support.😁😁
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      Uplcuser Pradeep
      Mar 15, 2021
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      Address: Vill-Tila, block- birdha, dis- Lalitpur (U.P.)

      Sir, on 14th february i ordered one product to amazon but due to delivery issue, they can't deliver product and product returned. They send refund on 2nd march but it did not come in my account, so please money transfered in my account. Thank you sir!

      Name - Pradeep

      My A/c no : [protected]

      Reference number # 30005110451045089116824
      +3 photos
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Mar 15, 2021
      Updated by Uplcuser Pradeep
      No update still
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        anil9882718080
        Mar 15, 2021
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        Address: Himachal Pradesh

        My name is anil i I ordered from amazAnd I paid for it online.Amazon canceled it on 3 March.Amazon refunded on its behalf.But the bank has not returned me yet.When i went to the bank and ask.So the bank said we do not have any such information.amazon give me refund reference 30005110591059207504762
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          amaanullah8917
          Mar 14, 2021
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          Address: Ziaul haq house, manpur jaggan ka bagh nikat budh bazar, moradabad 244001

          I want to raise a complaint toward pnb that my name is Aman Ullah and my acc number is [protected] has made a transaction on amazon on 7th march 2021 and cancelled it on 7th march 2021 .. amount was deducted from my bank but didn’t get refund.. amazon has successfully processed refund on 7th march 2021 with refund reference id number 30005110661066148575962 .. pnb customer care is not listening and my money got stucked . please help me .. its been 7 days now and i didn’t get my money back 😭😭
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            H
            Hardeep Sehrawat
            Mar 13, 2021
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            Address: Tauru

            I recieved refund from amazon but my pnb account not reflect this.
            Refund referance no. #30005110471047148546740
            +1 photos
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              S
              Suhanraj Chakraborty
              from KOLKATA, West Bengal
              Mar 13, 2021
              Resolved
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              Resolved

              It was second time sir, please help me . Punjab national Bank customer care executive assistant doesn't work for my problem they was negligence . Amazon send me the refund reference number they claim that they send me the refunded balance but PNB still not credited the amount to my bank account . The refund reference number was #74332741063106252575198 and #74056631064106240957074 . Sir please try to understand my problem and solve my problem as soon as possible.
              +6 photos
              Mar 20, 2021
              Complaint marked as Resolved 
              The all credit goes to Consumer complaint forum them Dear sir I get my money today thank you for your help .
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Mar 15, 2021
              Updated by Suhanraj Chakraborty
              Nothing Still my money not credited on my bank account. why they delay PNB BANK don't give me any solution I want my money back Consumer forum authority kindly help me .

              Mar 19, 2021
              Updated by Suhanraj Chakraborty
              Sir, one refund balance 1299 is credited today to my bank account but the another refund balance 3299 still not credited to my bank account.

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                Pooja812646
                Mar 13, 2021
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                I didnt get my refund which was through amazon they have initiated the amount but bank didn't initiated it to my account
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Please provide my refund

                Refund - Comment #3810436 - Image #0
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                  R
                  Rishabh.lunawat
                  from Deoli, Delhi
                  Mar 13, 2021
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                  I have complaint to a PNB branch and email to PNB costumer care mail ID for around 10 Times but there is so carelessness from their side that they had not contacted me yet for my complaint raised nether through mail nor mobile.

                  I just want satisfied reply from their side for my issue raised to them.
                  +2 photos
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Mar 13, 2021
                  Updated by Rishabh.lunawat
                  Please find an image

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                    Raaghav Gaur
                    Mar 12, 2021
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                    Address: Punjab National Bank, PVS Road, L Block, Ambedkar Chowk, Shastri Nagar, Meerut - 250004

                    I requested for a new cheque book on 26th February through internet banking with request ID[protected] from PNB mobile app. Till date I have not received my cheque book nor their is any ki d of notification from the bank.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      R
                      RECKON APPAREL
                      Mar 12, 2021
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                      Dear Sir
                      I, Pramit Chakraborty, Prop. Of Reckon Advertising ( Ac NO:[protected], I have tried to send money ( Rs : 204509.00) To a Account Named As Jayanti Paper Mart.(Bandhan Bank, A/c : [protected]). The Money has been Debited But the Beneficiary is not been credited.
                      Tranaction Ref NO:[protected]
                      +1 photos
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                        anil9882718080
                        Mar 12, 2021
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                        Address: village chahri p.o rewalsar himachal pradsh

                        I ordered from amazon and paid her online, amazon canceled it i received a message 3march from amazon. That you have been refunded the balance 2199.when i was in the bank about this there is no balance in your account on 3rd march But is no such information in the bank, amazon gave me the reference id 30005110591059207504762, and this is order id is 402-[protected]
                        +1 photos
                        Mar 15, 2021
                        Complaint marked as Resolved 
                        The bank did not return my balance.My balance is 2199.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Mar 15, 2021
                        Updated by anil9882718080
                        Bank not solved my problem bank not back my refund Which they got from Amazon.

                        Mar 18, 2021
                        Updated by anil9882718080
                        Thank
                        Bank returned my balance
                        Not solved my problem
                        bhai yrr same problem hai meri bhi mera bhi 2199rs ka refund tha jo ab tak nhi aaya amazon se.
                        Sir mera refund nhi aya Amazon k through so please help me
                        My account number ([protected]) and refund reference number is 30005110641064149220311 refund amount 1281 please help me

                        Refund initiated by amazon but not receive - Comment #3811355 - Image #0
                        I ordered from amazon That you have been refunded the balance 1850.when i was in the bank about this there is no balance in your account on 15 march But is no such information in the bank, amazon gave me the reference id 30005110601060218517908, and this is order id is[protected]

                        Refund initiated by amazon but not receive - Comment #3813053 - Image #0
                        Refund initiated by amazon but not receive - Comment #3813053 - Image #1
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                          D
                          dheeraj.jadon
                          Mar 12, 2021
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                          Address: rohini

                          My sister go to pnb rohini sector 7 branch to open savings account they denied and tell her to approach other branch which is in rohini sector 5 and that branch is less far than rohini sector 7 branch.
                          they told her [wahan se khulwao wo jyada pass hai] then we reached rohini sector 5 branch then they also denied to open account and tell [family me kisi ka account yahan hai to khulega wrna nahi khulega]
                          they are talking in very recless manner and says [tum branch chalate ho ya hum chalate hain nahi kholenge jo krna hai kar lo]
                          i want to know is this their right to denie to open account becouse of such reasons and if not then they have to answer why they denied and want to register complaint against rohini sector 7 branch and rohini sector 5 branch..
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            Panki@123
                            Mar 12, 2021
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                            महोदय,
                            मेरे द्वारा पंजाब नेशनल बैंक, डी0ई0ए0एल0 शाखा, रायपुर रोड, देहरादून में पी0पी0एफ0 खाता सं0- 469200पीपीएफ[protected] दिनांक 2.4.2019 को खुलवाया है। दिनांक 02.03.2020 तक मेरे द्वारा अपने उक्त पी0पी0एफ0 खाते में रू0 24000/- जमा कराये गये थे, जिस पर दिनांक 24.03.2020 को रू0 1015/- मात्र का ब्याज दिया गया।
                            अवगत कराना है कि वित्तीय वर्ष 2019-20 में सरकार द्वारा पी0पी0एफ0 खाते में लगभग 7 प्रतिशत से अधिक की ब्याज दर निर्धारित की गयी थी, जिसके अनुसार मुझे मेरे पी0पी0एफ0 खाते में लगभग रू0 1700/- का ब्याज दिया जाना था, परन्तु मुझे मात्र रू0 1015/-ब्याज दिया गया।
                            पी0एन0बी0 बैंक की सम्बन्धित शाखा में सम्पर्क करने पर अवगत कराया गया कि यह तो साॅफ्टवेयर द्वारा स्वनिर्धारित ब्याज धनराशि है, जिस पर सुधार नहीं किया जा सकता है।
                            अतः अनुरोध है कि मेरे पी0पी0एफ0 खाता सं0- 469200पीपीएफ[protected] में ब्याज की धनराशि का पुनः आगणन करते हुए सही ब्याज दिलवाने हेतु सम्बन्धित को निर्देशित करने की कृपा करें।

                            (पंकज चैहान)
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Jun 26, 2021
                            Updated by Panki@123
                            महोदय,
                            मेरी कंपलेंट आई0 डी0 सं[protected], जो पी0पी0एफ0 में गलत (कम ब्याज) ब्याज देने से सम्बन्धित है पर आज 105 दिवस बीत जाने के बाद भी कोई कार्यवाही नहीं की गयी है।
                            अतः मेरी पी0पी0एफ0 खाते में गलत (कम ब्याज) ब्याज दिये जाने से सम्बन्धित शिकायत का निवारण कराने का कष्ट करें।

                            (पंकज चैहान)
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                              C
                              Chotuuu
                              Mar 12, 2021
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                              Amazon has refunded the amount of 524 in my bank account but it's not reflecting. Neither the bank is doing anything. There's a reference number too as follows
                              # 30005110611061148999677
                              It has been more than a week.
                              +1 photos
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                                Rago25
                                Mar 12, 2021
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                                Address: Pnb pahariya branch varanasi uttar pradesh

                                I was forced to fill in the information which was for office use only, on denying the employee named sanjay Kumar refused to change my registered mobile number for which I went there, on saying it is your obligation to serve the customer he started abusing me and tried to slap me on the face, manager also supported him and when I asked manager his name and employee id he manager gave wrong information, branch is located in paharia, Varanasi, uttar Pradesh, manager name is rakesh Kumar and later on after pressing the manager to tell the name...he said that guys name was sanjay Kumar, he sits besides manager desk and has thick moustache and wears glasses
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Mar 12, 2021
                                Updated by Rago25
                                I have written a complaint letter to manager but he was asking me what to do of the letter and I am giving you the power of manager what will you do.

                                Mar 12, 2021
                                Updated by Rago25
                                Also I have doubt if they will do my work or not
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                                  rajdeep199
                                  Mar 12, 2021
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                                  Refund not received

                                  Hello,

                                  This is to confirm that refund for amount 400.50 has been successfully processed on[protected] and the amount should reflect in your account by now.

                                  Refund Reference # 30005110601060127952659

                                  Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days....
                                  +1 photos
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                                  Munna s
                                  Mar 12, 2021
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                                  Hello sir/madam,
                                  My refund from amazon is issued from their side but stuck somewhere and didn't credited to my punjab national bank account. List of refund is listed below:-

                                  1. Refund of amount 236/- is processed on 03/03/21 whose refund reference number is #30005110621062149976472

                                  2. Refund of amount 322/- is processed on 03/03/21 whose refund reference number is #30005110621062149976472
                                  +1 photos
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Mar 14, 2021
                                  Updated by Munna s
                                  Kab aayega paise
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                                    Tholia.sunil
                                    Mar 12, 2021
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                                    Hello sir/madam,
                                    My refund from amazon is issued from their side but stuck somewhere and didn't credited to my punjab national bank account. List of refund is listed below:-

                                    1. Refund of amount 1859/- is processed on[protected] whose refund reference number is #30005110601060178228496.
                                    +1 photos
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      arnavshri
                                      Mar 12, 2021
                                      Resolved
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                                      Resolved

                                      My name is Arnav Shrivastava and I had ordered Ladies Kurta palazzo set of RS. 599 in Amazon on 25-02-21 and after 28-02-21 I returned this order due to personal reason. And on 01-03-21
                                      Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                                      #30005110561056219829209 and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So
                                      please kindly respond to this complaint it's very urgent. My account no. is [protected]
                                      Thanks you sir
                                      +1 photos
                                      Mar 12, 2021
                                      Complaint marked as Resolved 
                                      I neither received call or sms from bank but after complaining in this forum i received my refund within one day . Thank you so much
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      My name is MAMTA KUMAWAT and I had ordered Neso women's brown chelsea boots of RS. 499 in Amazon on 27-02-21 and after on 01-03-21 I returned this order due to personal reason. And on 04-03-21
                                      Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                                      # 30005110581058188909836
                                      and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So
                                      please kindly respond to this complaint it's very urgent. My account no. is xxxx xxxx xxxx 5819
                                      Thanks you sir

                                      Refund amount not credited to account from bank end - Comment #3810493 - Image #0
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