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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 44

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B
Bharat mota
Mar 30, 2021
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I have ordered the product from Amazon but due to some reasons returned them. Amazon initiated the refund amount on 3rd March 2021 but still amount not credited.After contacting to issue with bank they are saying bank had nothing to do with it.

Order details-Ordered on 1st March 2021, Order number[protected]. Price -Rs.11, 898 in which amount of Rs.4899 is received on 17th March 2021 and remaining Ra.6999 is still pending and it's been 1month please help me in getting the refund of the same.

Refund details-
Refund reference number-L2LHURYN0000KKZT1ZS5

My Accouny details-
Account number-[protected]
IFSC Code-PUNB0153810
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    RRhythm Sagwal
    Mar 30, 2021
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    Puma have already send my refunded money to the bank!! but why they are not giving it back to me??? its been 11 days now they had refunded!! the amount was 649!! nd they have send back money to the bank on 19th!! why this is taking so long???? when will back give my money back?
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      Karankp
      Mar 28, 2021
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      I added 5000 to my dream 11 account by mistake i made 2 transction of same amount they said payment was not processed successfully and they refunded it and given me reference number[protected]
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        Abena Loukrakpam
        Mar 27, 2021
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        Address: Imphal

        I request kindly check the issue happened while paying debt.After deducting the amount it shown in unpaid and money cannot be refunded please solve the issue.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Mar 27, 2021
        Updated by Abena Loukrakpam
        I have bought oriflame product after deducting amount it shown in unpaid please kindly help the issue i have complaint to the manager also

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          Aman Mansoori 12
          Mar 27, 2021
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          I ordered a Tommy Hilfiger Bagpack from Flipkart. I returned it. Refund Initiated by flipkart on 1st October 2019. It should get reflected to my account on 8 October 2019 but it didn't. A reference number was given to me by Flipkart. I tried to reach PNB Customer Care but they refused to help me. I even visited PNB Branch they also refused to help. I will file a case against PNB. If I didn't get my Refund now.
          Flipkart Order ID - OD[protected]
          Refund Reference Number - NFT-[protected]GN00015XXXXX
          Bank Account Number - [protected]
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            M
            manisha shandilya
            Mar 26, 2021
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            I ordered a dress from amazon on 11 March and the product is delivered on 17 March but the product is not so gud so I returned the product on 18 march to amazon seller.They send my refund of Rs1989 on my bank account on 18 march but still I not received my refund on my account.I called the amazon customer care but they told me that the refund is initiated by amazon seller on 18 march and the refund reference is #30005110701070149428249 then I called the pnb customer care they told me that refund is not received by my bank account.I can't understand what can I do I m very sad please help me as soon as possible.Thank you😊
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              R
              Rintu619
              from Ghumarwin, Himachal Pradesh
              Mar 26, 2021
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              Address: Vpo chhuchhakwas

              My refund is not initiated by PNB of 5289Rs
              My reference no is- 30005110601060117898656
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                R
                RD Technical Guru
                Mar 25, 2021
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                Address: Sabit ganj etawah

                Sir mere account se 2 bar rupay cut ho gye h ek hi time par jis Account se rupay cut hue h uska Account no. [protected] hai es Account se mene SSA Account no. 23 m send kiye . Transaction date 18/01/2021 hai
                Mar 25, 2021
                Complaint marked as Resolved 
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  B
                  Bharat mota
                  Mar 24, 2021
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                  Ordered resting chair from Amazon of Rs.6999 on 1st March 2021 order id[protected]
                  and cancelled on 3rd March 2021 till not received the amount and provided refund reference number saying that Amazon has initiated refund from their end RRN NO-L2LHURYN0000KKZT1ZS5 and also raised complaint to bank and no response from them.

                  Bank Account number-[protected]
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  It's been 5days no response yet please give response and as I am a student it is a huge amount please help me in this to getting this refund thank you
                  When can I expect the amount to be received it’s been 1.5 month to receive the amount as I am a stuck it’s big amount got stuck please help me in. Issuing this thank you
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                    Iqraaa
                    Mar 24, 2021
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                    Resolved

                    I had bought an item from Amazon which I cancelled on 14th of March and the refund was initiated on that day itself, I did my transaction using my UBI atm/debit card of amount 659. The Amazon customer service said the refund is done by their side and asked to contact bank customer care so I called up the PNB customer care(because UBI is now PNB) but they said no such amount is added to your account. I called back again the Amazon customer service they provided me with the refund reference number and asked me to fill in the charge dispute form of the bank... Please help me get the refund.
                    Mar 25, 2021
                    Complaint marked as Resolved 
                    Thank you so much much.. I got my refund within 12 hours. Thanks a lot🥰
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    My Name is Krishna Kumar and I had ordered a product of Rs.6399 Redmi 9 in amazon on 18/03/2021 & I returned This order due to personal reason And on 24/03/2021 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005110771077057670188
                    My Name is Krishna Kumar and I had ordered a product of Rs.6399 Redmi 9 in amazon on 18/03/2021 & I returned This order due to personal reason And on 24/03/2021 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005110771077057670188
                    Dear sir/madam
                    I am pawan kumar PNB Bank A/C No [protected] mera amezon se refund accept nhi kiya ja raha h . My amezon refund reference number 30005110801080127938589 H plz my help me

                    Pawan Kumar
                    Mo.No:-[protected]
                    Add:-vill-jalaka
                    Pos-pur
                    Alwar Rajasthan
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                      N
                      niharika varshney
                      from Mumbai, Maharashtra
                      Mar 23, 2021
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                      Address: PNB navyug market, ghaziabad

                      I was contacted by an shine.com representative for registering on job portal with Rs. 10 as soon as I was redirected to payment portal and i made the payment instead of Rs. 10/- my account was debited with Rs. 10, 000/- the security system of the bank is breached and compromised. I got an sms with otp which I found out to be fraudulent but it is active and processed by the bank. I have raised my complaint to the bank as well as cyber crime but still got no response.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        yoursramesh2004
                        Mar 23, 2021
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                        Resolved

                        Address: Chennai

                        Dear Team,
                        PNB is delaying to provide foreclosure letter, why do they take 15 working days to provide foreclosure letter. Nowadays systems are more faster to process any type of loans, but do their system are very slow in processing to close loan?
                        I have paid all my EMI genuinely and the same i am expecting from bank side. Money is most important matter for everyone and not only for banks. Already i have paid a lot to my bank. I am following with customer care team daily for providing a closure letter. PNB will not receive check from 25th to end of the month. Again there will be delay now. My loan account no is [protected]

                        Thanks
                        Ramesh
                        Mar 26, 2021
                        Complaint marked as Resolved 
                        Got a call from PNB team and resolved my issue
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Mar 24, 2021
                        Updated by yoursramesh2004
                        Dear Team,
                        PNB housing finance is delaying to provide foreclosure letter, why do they take 15 working days to provide foreclosure letter. Nowadays systems are more faster to process any type of loans, but do their system are very slow in processing to close loan?
                        I have paid all my EMI genuinely and the same i am expecting from bank side. Money is most important matter for everyone and not only for banks. Already i have paid a lot to my bank. I am following with customer care team daily for providing a closure letter. PNB will not receive check from 25th to end of the month. Again there will be delay now. My loan account no is [protected]

                        Thanks
                        Ramesh
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                          Alankar Sinha
                          Mar 23, 2021
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                          Amount of Rs 11600 debited twice through BHIM UPI ID [protected]@pnb. But debit of 11600/- first instance was not credited to beneficiary.

                          Account No.[protected]
                          Customer ID-U40968789
                          Mob- [protected]
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            M
                            Moinak Ghosh
                            from Kolkata, West Bengal
                            Mar 23, 2021
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                            Resolved

                            I have ordered a product from amazon but due to some reasons I returned them.
                            Amazon initiated the refund amount on March 13 successfully, but still the amount not credited.
                            After contacting this issue with bank they are saying bank has nothing to do with it.

                            Order details-
                            Ordered on 6 March 2021, Order#[protected], Price Rs 579.00

                            Refund details-
                            Refund Reference #30001010731065130930195, refund has been issued on March13

                            my account details-
                            PNB, a/c[protected], ifsc- PUNB0015120

                            below i am attaching -
                            1. picture of the email for refund from amazon
                            2. my bank account statement starting from 11 march to today 23rd March
                            Mar 23, 2021
                            Complaint marked as Resolved 
                            thank you. the amount has been refunded within 12 hours.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              Ravi mumar
                              from Patna, Bihar
                              Mar 22, 2021
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                              Address: Mahindra jhandaha vaishali pin 844505
                              Website: Ola party

                              Mobile number [protected]
                              My account no[protected]
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                S
                                Sumpar
                                Mar 22, 2021
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                                Refund from Amazon not processed.RRN no. 30005410721071137866176.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Bishwajeet1996
                                  Mar 22, 2021
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                                  Address: At po Ishipur Barahat Bhagalpur

                                  I have booked a ticket on Irctc and than cancelled it. My third party app initiate the refund on 17 March but it didn't reflected in my PNB account. I called to the merchant and they provided me the ARN number and told that your bank is taking time. When I visited my branch that official don't know to track the ARN status and keep asking me to visit the branch regularly. Please help me with that PNB. I want my refund as soon as possible. The ARN NUMBER IS 30004610641048122340261
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    andrew427
                                    Mar 22, 2021
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                                    Resolved

                                    Address: Rudra main road, bansberia, Kolkata pin -712502
                                    Website: www.pnbindia.in

                                    Respected sir,

                                    I am Amit Shaw have ordered a laptop of 42900 on 12 th March from Amazon with order id:[protected] and on the next day I cancelled the order. Amazon told me that they sent the refund to me on 14 th March with refund reference number:# 30005110711071127934990. But the amount didn't credited to my account yet. Amazon told me to visit bank but bank employees do not cooperating with me. And Amazon reiterating same thing everyday I call them.
                                    Please resolve the issue as soon as possible. And take action against both Amazon and bank ( United Bank of India) to get my money back soon. I am providing screenshot of my order and refund id.
                                    And my bank is
                                    Punjab National Bank
                                    Branch- bansberia (0156).
                                    Account no:[protected]
                                    Customer id: 53639695
                                    IFSC code: PUNB0015620
                                    Micr code:[protected]
                                    Branch address: Rudra main road, bansberia, Kolkata, pin-712502
                                    My Mobile no: [protected]
                                    Please resolve my problem soon because my amount is huge.
                                    Mar 23, 2021
                                    Complaint marked as Resolved 
                                    Thank to whole team 😃.I got my refund on 23 within 1 day of registering complaint. Thank you very very much.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      K
                                      Käŕťìk Ďhamà Jaať
                                      Mar 21, 2021
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                                      Resolved

                                      My name is kartik dhama and I had ordered a product of RS.499 a mobile phone accessory in Amazon on 11/03/2021 & I returned this order due to personal reason. And on 14/03/2021 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005110701070169628264 and told me to fill charge dispute form but Punjab national bank is not entertaining me and simply just ignoring me being a college student 499 rs is large amount for me. So please kindly respond to this complaint it's very urgent. My card number is [protected]. The bank is saying contact amazon and amazon is saying contact your bank they are simply just blaming each other, kindly look into this complaint i would be grateful to you.
                                      Mar 23, 2021
                                      Complaint marked as Resolved 
                                      Consumer complaint is best when there is no way to get your money back then comes consumer complaint.thanku so much i got my refund 1 day after the complaint #jago grahak jago
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        GAMER GHOST
                                        Mar 20, 2021
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                                        Recently my little brother made a in-game purchase on a game called call of duty mobile as soon as I got the confirmation of amount deducted from my account I immediately immediately contact the Google support and cancel the order but the merchant wont refund my amount
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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