Punjab State Power Corporation [PSPCL] Complaints & Reviews

When we call they always cut our call...
Worst department I have ever seen .. higher authorities should take strong against kharar electricity department... Also SDO of kharar electricity department...always busy the call ...they can't understand people's problems...my exam is going and i face so much problem...so please correct this issue in Guru Fateh Town Daun Majra Kharar Punjab... please

I am writing to challenge the high electricity bills I have been receiving for our apartment #263 SF in Victoria Floors, Sector 116, Mohali as well as the ‘D’ category status of the electricity meter. The apartment has been unoccupied and locked since I took possession in September 2020, yet I have been receiving bills on an average basis for the last few months.

Upon investigation, we have found that the bills show that the electricity meter installed at the premises is of the ‘D’ category, which means that the meter is defective and not recording the actual electricity consumption. However, we believe that the meter is not defective, but rather not changing because the apartment is locked and not consuming any electricity.

As a result, I request that you depute the JE to personally check the meter and verify that it is in working condition. We believe that upon inspection, the JE will find that the meter is not defective and thus change the ‘D’ category status of the meter.

Furthermore, I request that the bill being calculated on the average consumption based on the sanctioned load be reversed and that we receive bills based on the actual consumption in the future. I believe that it is unjustified to be charged for electricity that we have not consumed.

I appreciate your attention to this matter and look forward to a prompt resolution.

Respected Sir,
I am repeating again and again regarding the incorrect bill. I have submitted my complaint in Pathankot office to SDO and dealing clerk also and requested personally more then five times. But no action has been taken till date .
My account number is below mentioned.
Shamsher Singh
[protected]....

NA - PBE10002-Unable to process internal error
What is the reason for this error while making a payment.

Please ensure to put more meaningful messages with the error codes.

Account no [protected] I file this complaint as the machinery has been used substantially less still there is a high bill amount could you please look into it and clarify the reason for the high bill amount or lower it

Dear sir sir i paid amount 3390 online via netbanking on 01 march 2023 bill desk with transaction id [protected]. But new bill generated on 22 Mar 2023 is Rs. 3480 and not updated my payment of earlier bill paid. my account is number [protected] my online transactio n not updated in current bill pls check and confirm Transaction id [protected] amount Rs 3390 Thanks

I have transferred Rs 632.50 to PSPCL using PhonePe on 18 march 23.
The Transaction was shown successful by Billdesk and the money has been withdrawn from my account. However, PSPCL has confirmed that the transaction got cancelled.
Please refund the money in my account.
Details of transaction are attached.

I am a resident of Dhakoli, Zirakpur in district Mohali. We have been suffering through day long power cuts by PSPCL. It has the poorest of service records as far as uninterrupted power supply is concerned. It is really frustrating for us to suffer from the poor working of this corporation and this state government of so called Aam Aadmi Party as a whole. Not that the previous government was any better. They are literally giving the aam aadmi a hell. These people don't care about people's livelihoods suffering due to their poor attitude towards providing the only commodity they are responsible for, the electricity. In a nation which has surplus power generation, we are suffering at the hands of this inefficient cabal. Today also, they have shamelessly cut power from 9 AM till 5 PM. What should we do then? We can't do our work because electricity is not there. Such is the shamelessness that they even switch off the phone number meant for registering complaints. Then, they put up a notice regarding power cut on their website. Should we use their website as our home page to check it every few hours when they are happy to cut power next? We are fed up.

DEAR SIR
I am ravi garg ipaid pspcl bill paid through Rtgs, date 8/02/2023 bill Amount is 126650/rs account number is F13ND720788[censored]TR no is AXSK[protected]/2433/So detected amount in my account but Reciept is Not Genrated So kindly resolve my problem thank you

To
The SDO
ZIRAKPUR SUB DIVISION (4133)
Sub: Correction of wrong electricity bill No[protected], issued on 1-7-2023, to Shama Lohumi, R/o 15O-M New Generation Apartments, Dhakoli. (A/C No.: [protected])
I have been regularly paying all the electricity bills for my domestic power connection (A/C No.: [protected]) installed at 15O-M New Generation Apartment, Dhakoli, but I have been wrongly billed for an excessive amount of Rs.25480/- via Bill No[protected], dated 7-1-2023, due to some error at your end.
The previous bill was issued on[protected] and the total amount for all the bills issued in the first nine months of 2022 is Rs 8040.Thus, the amount is more than three times the total billing for the first 9 months of the year 2022.
I am enclosing the screenshots of bill history and payment history for the year 2022 from the PSPCL website.
Thanks and regards,
Shama Lohumi (A/C No.: [protected])
15O-M New Generation Apartments, Dhakoli.

Dear sir I have been repeatedly request and complaint online that my Meter is malfunction as per Meter Reader and he has put CODE - D, and putting the excessive unit as an average. As I am having very less occupancy in that house in compare to the other residents in the society. Most of the resident are getting much much less bill then me. Every time i spoke to the Meter Reader and he said will adjust in next bill means if I manipulate him then he will put less reading as an average. But why do I go for wrong practice since I am genuine and not consuming so much as getting heavy bills on my account. Last bill I paid on 19th December, 2022 of Rs 7480/- and again I have got bill within few day and due date in 13th January, 2023 of Rs 3900/- Again bill generated as average reading and during this period my house was locked and till now I am outstation. He has purposly generate the so customer approach him for monitory compromise to get next time zero bill. I getting harassment with the huge monetary burden unnecessary without consuming electricity.
Humble request help me to get correct bill and also help me to replace my Meter. I am overburdened. My bill cycle is Bi-Monthly and I received 2 bills within 20days. This is unnecessary burden. Please help.
Bill Cycle 9 dated 12-Dec-2022
Rs 7480/-
Bill Cycle 10 dated[protected]
Rs 3900 ( December to till now my house is locked there is no electricity consumption during this period.

Dharambir Kalyan
PSPCL Account No.[protected]
Bill No.[protected]
Bill Cycle 10
Zirakpur Sub Division 4133
Meter Status D

My electricity meter not working/faulty please check for any problem and resolve the same. Thanks
Consumer no.F27MG540534F

Sir, I am partner of rice mill M/s Shri Krishna Rice And Gen. Mills Zira road Moga. my account no is [protected] suburban division Moga 142001
sir, my rice mill deposite of security 8/10/14 Rs.372210/- but department is not pay of my security intrest since 2014-15. I put one RTI dated 24/09/2019. department give me detail of intrest.
2014-15, 15-16 give intrest rs 77096/-and cut tds Rs.7024/- but this tds amount is not deposite in Income Tax department and not show 26S form
2016-17 give intrest me 15411/- and cut tds3082/- is also not deposite and intrest give me less 15409/- in this period total intrest made 30820/- paid 15411/-
2017-18 give me intrest 24194/- cut tds 2419/- but is also not deposite income tax department it is also not show 26S.
SIR, many many letters(since 2018 to aajtak) send local department, Chairperson Consumer Grevances PATIALA. FARIDKOT MOHALI but not responce any department to my problem.
many time visite personly to local SDO Sahib and EXSION Sahib but not solve my problem.
sir pls my solve my problem, otherwise I will go to Cunsumer Court.
Thanking You
Vipan kumar partner of Shri krishna rice and gen. mill mobile no [protected]

Hi, I have 3 phase meter connection & my house 2 phase are not working for the last 3 days, 90 % of the electricity is down now, I registered a complaint many times in 1912 & got the message 1912 after some time that your complaint marked as resolved how it is possible if no one came for the look this issue, my all appliances are not working due to this issue...

My customer id is [protected].

Light has not come for 2 days and we’ve raised multiple complaints but all are resolved without any resolution.

Please have a look asap. This is not a good service and looks bad on pspcl part. Don’t resolve the complaint unnecessarily and confirm the issue is resolved before closing the ticket.

You can reach out to me at [protected]....

I am owner of flat 797 B, Mona Aero View Zirakpur 140603 I have purchased this flat from Meenakshi in feb 2022 and I am in the process of change the meter on my name and I have paid all bills since feb 2022 . I was posted as Legal Head UCO Bank Chandigarh and I Got my transfer to Delhi in the month of June 2022.
Thereafter I have shifted to Delhi. I have left the aforesaid flat and shifted to Delhi. No one is living there. I am astonished to see the bill of Rs. 2870/- on dated 05.12.2022. Even though I am not living there. My mobile no. is also available on the bill.

Please correct the bill.

I am owner of flat 797 A Mona Aero View Zirakpur 140603.I am consumer of meter no.[protected]. I am posted as Legal Head UCO Bank Chandigarh and i Got my transfer to Delhi in the month of June 2022.
Thereafter I have shifted to Delhi. I have left the aforesaid flat and shifted to Delhi. No one is living there. I am astonished to see the bill of Rs. 4170/- on dated 05.12.2022. Even though I am not living there.

Please correct the bill.

There are two electrcity polls located outside our house which cause us lot of trouble. There is not enough space in front of our house gate due to these polls and we alongwith visitors to our house face trouble while entering our house, also we are not able to park our vehicles in front of our house which make us park our vehicles far from us, we request you to please relocate these polls as there is enough space in our street which can be utilised for these polls, we have visited electricity board many times for the said issue, but nothing has been done in this regard.
Please do the needful

Dear sir

I already submitted fees and request in office my home front side HIVOLTAGE WIRE problem not resolve, Alredy one time HIVOLTAGE current my contractor his more Illinois & admit to hospital, I had passed 6 month to application in DINANAGAR office . please resolve my problem because my home work all stopped.

Name - PARMJEET SINGH
Mob No- [protected]

Address -VILL PAKHO CHAK P.O TARAGARH TEH & District PATHANKOT PIN CODE 143534 NEAR SANYOG PALACE

Respected Sir,

It is stated that I Mahesh Kumar residing in HNO-738/2, block-3, Ph-2, Shivalik Vihar, Nayagaon, Mohali Punjab. I have change my old address to New address in Electricity Bill. My account No is [protected]. You are requested to update new address in Electricity Bill. I shall be very thankful to you.

Yours Faithfully
Mahesh Kumar
HNO-738/2, Block-3, Ph-2,
Shivalik Vihar Nayagaon, Mohali Punjab