Pureit / Hindustan Unilever — fake pureit promise: non receipt of gkk2: order no. rfs/ 5059343

Address:

Thiruvananthapuram, Kerala, 695008

With reference to subject order no., i have ordered gkk2 for my pureit marvella slim ro on 6th september 2018.

I got a confirmation text message regarding the successful order and delivery with 72 hrs or gkk will be free. Screen shot of the message is attached.

However, after my follow up with their registered customer service in trivandrum i. E. M/s nath traders on 11/09/2018, i came to know that the gkk2 as per my order is not yet received by them.

Despite escalating the issue through email, no email reply received from pureit.

Today received calls from their representative, giving damn excuses of not delivering it on time. They informed to pay for gkk2 (Despite not meeting to pureit promise), then only it will be delivered.

So far i have not received gkk2. But concurrace from me towards its payment is obtained over phone.

Please do the needful to stop the unscrupulous practices pureit is adopting to cheat their customers.

Regards,
Ankita brijpuriya
Email: ankita. [protected]@gmail.com