[Resolved]  Pureit / Hindustan Unilever — Pureit marvella ro + mf

Address:	Kolkata, West Bengal, 700032
Website:	www.pureitwater.com

Complaint number c[protected] this is the second complaint, the first complaint was raised a day before or so and just after an hour that technician left, i could see leakage and water spillage from the body of the machine. I got this pureit marvella ro+mf just in january. Now regarding the complaint number, 3 new technicians visited till date and today also someone is supposed to come but no one could resolve the issue. The plastic body has a crack or something so water keeps on leaking off from the bottom of the filter. Also the tank never seems to get full and indicator is off for that particular option.

So if you cant send a proper person to resolve the problem why on earth do you waste my time and energy by sending several new guys to my house. Is this some kind of joke? And what about the money that is spent on buying bisleri since there is no water in my house to drink or use for cooking after the filter broke off. Will you compensate?

Third class service by hindustan unilever. Raised complaint on facebook yesterday, called up customer care today but none bothered to solve the issue. So what do you guys think i should do? Take the matter to consumer court? How pathetic and disgusting this pureit company is and so are the franchise agents like varsha enterprise handling the problem, cant replace the product? Its under warranty? Then what the heck can you do? Charging a fortune for a dabba? Thats what is the success story of hul?

Time wasted 4 days, by your technicians with no resolution. My money wasted on water bought from outside. Never ever buy anything from pureit thats the 2 cents i can give you gentlemen and ladies.