[Resolved]  Pureit / Hindustan Unilever — pureit ultima ro uv uf

Address:122017
Website:www.pureitwater.com/IN

Its not even 2yrs and i had hell lot of problems with this one.
Emails to cusotmer service are never replied back to and the service agency is useless. The very next day after changing the gkk2, for 4000/- the filter has stopped working and flashing the same warning again. The technician when contacted said the chip inside needs to be replaced. If the chip was faulty and the technician knew it, then when was i made to pay 4000 for the gkk2, it is evident that the problem was with the chip and not the gkk2.
No one from unilever has even addressed my complaint. Iam now without water for past 3 weeks and need to purchase drinking water due such useless service.
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Apr 22, 2018
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
PureIT / Hindustan Unilever Customer Care's response
Dear spabits,
Regret the inconvenience. Request you to provide your contact details to help us in resolving your issue.

Regards,
Pureit Team
Mar 22, 2018
Updated by spabits
[protected] / [protected]@gmail.com
Mar 22, 2018
Updated by spabits
[protected] / [protected]@gmail.com
Complaint comments 

Comments

Pure it unit purchased in Nov 17 from crawford market mumbai. there is No filtration of water since yesterday. water being put in the uper chamber is not coming out from upper chamber to lower chamber. pl do the needful. ur action in this regard will be highly appreciated.
regards
tarlok chand

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