[Resolved]  Pureit / Hindustan Unilever — technician is asking for money for installation

Address:G-176 Dlf capital green Moti nagar, New Delhi, Delhi, 110015

I have purchased a pureit from amazon. And the technician called me for the installation i was out of town.. When i came back home called him to install my water purifier he didn't turned up so i called at customer service center and told them to install my water purifier i received a call from from the technician he was asking rs 1000/- for installation a local water purifier making company does not charge for installation i think a big brand should mantain some standards.. I have to think twice before i suggest someone to buy your water purifier..
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Oct 26, 2019
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2019
PureIT / Hindustan Unilever Customer Care's response
Dear Abhimanyu Manchanda,

We sincerely regret the inconvenience you have faced. We never want our customers to feel this way. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com We'll surely assist you.

Team Pureit
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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
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    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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