[Resolved] Pureit / Hindustan Unilever — technician is asking for money for installation

Abhimanyu Manchanda

from Mumbai, Maharashtra

Address:

G-176 Dlf capital green Moti nagar, New Delhi, Delhi, 110015

I have purchased a pureit from amazon. And the technician called me for the installation i was out of town.. When i came back home called him to install my water purifier he didn't turned up so i called at customer service center and told them to install my water purifier i received a call from from the technician he was asking rs 1000/- for installation a local water purifier making company does not charge for installation i think a big brand should mantain some standards.. I have to think twice before i suggest someone to buy your water purifier..

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Oct 26, 2019

Complaint marked as Resolved

PureIT / Hindustan Unilever customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2019

PureIT / Hindustan Unilever Customer Care's response Dear Abhimanyu Manchanda,

We sincerely regret the inconvenience you have faced. We never want our customers to feel this way. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com We'll surely assist you.

Regards,
Team Pureit