Purplle.com — About Not getting proper service

I ordered beauty products from purplle app, and today is the delivery date of my products, I have already prepaid for them, and it's still not out for delivery, when I track shipment it's not showing much information about where is my product, I need my delivery today!!!
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    C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
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