[Resolved]  Purplle.com — Beware purplle.com cheating online customers - not delivering the product after charging.

Address:

Mumbai City, Maharashtra

This is regarding the purplle.com order# [protected] that I placed on Feb 22, 2014. My credit card got charged on Feb 23, 2014. They have mentioned that the product will be delivered in 4 business days. I haven't received the product even after a week and then I received the mail from customer saying that the dispatch will be delayed and they will be shipping the product on Mar 2. But I haven't heard anything back from them even after Mar 2 and then again I have contacted them on Mar 5th to get the update. No response for almost a week and on Mar 11th they informed me that the product is ready for shipping and I will be getting the tracking number next day(Mar12th). So far I haven't received the product or even shipping tracking no. After that many follow-up has been made and unfortunately customer service is not even responding to any query or refunding the money. This is very unfortunate as well as unethical practise this online shopping site does. Please note that I have lost too much of my time just to follow-up and I don't want anyone else should experience the same. All consumers should aware of the practise the company does and should stay away from this web site.