[Resolved] Purplle.com — cheating in order

[Resolved] Purplle.com — cheating in order

S Sahithi Channel from Mumbai, Maharashtra

Hi sahithi, your order 8413201 will be shipped in parts. We have prepared your first shipment of faces canada makeup... And 4 other items. We will dispatch your order 8413201 within 24 hours. After that that cancelled my order and say which is technically problem that's why we cancelled your order. No it's not genuine i need my products or i need compensation please help me with the shopping sir please help me sir. Teach them a lesson please help me sir. I spend more money than thousand. Please help me i need my products +2 photos Was this information helpful? No (0) Yes (0)
Jan 18, 2020 Complaint marked as Resolved No it's not solved they cheat me Purplle.com customer support has been notified about the posted complaint. Verified Support Jan 18, 2020 Purplle.com Customer Care's response We would like to inform you that we tried contacting Ms.Sahithi on her registered number however the call didn't connect. We sincerely apologize for the unhappy experience which was purely unintentional. We at Purplle.com always strive to provide the best of services to all our valuable customers. We would like to inform that it was a technical glitch which was rectified as soon as it came to our notice. We would like to inform that we have initiated a refund on 18/01/2020 with transaction id payuid:[protected]. It will take 7-10 working days to reflect in the account. We will personally call her and inform about the interesting offers/discounts that Purplle.com will be launching for all valuable customers in Feb 2020. Should you require any further clarification, kindly let us know we will be glad to assist. Assuring you of our best services always. Have a wonderful year ahead. Should you require any further clarification, kindly let us know we will be glad to assist Assuring you of our best services always Have a wonderful year ahead
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