Scammy app-I ordered multiple cosmetic items from Purplle.com. Out of those, some arrived broken and others were leaking badly. Additionally, the free gift that was clearly shown at the time of purchase was missing from the parcel.
I had uploaded proper proof with clear images, but they falsely claimed that no images were submitted. The return request was rejected with the usual excuse of “quality checked” — even though the products were clearly defective on arrival.
Their customer support was robotic and dismissive. Instead of resolving the issue, they kept repeating the same scripted response — showing a complete lack of responsibility and customer care.
This doesn’t feel like an accident, but a *pattern of negligence and false advertising*. Products were damaged even before packing, and the response from the platform was completely irresponsible.
This platform cannot be trusted. Total waste of money, time, and trust. Buyers should be extremely cautious. Was this information helpful? | 
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