Comments
Dear Consumer Helpline,
Greetings from Purplle Executive Customer Relations team!!
We are deeply sorry this has happened to our customer. It is not the experience we wish to create for our customers.
With regards to order ID 46206675, we have arranged the pick up of Nova NHC- 2009 Straightener & Nova 1000W NV1290 Folding Hair Dryer (Combo Pack) as a one-time exception.
The return request was earlier rejected since our return policy does not cover 'not as expected' or 'like or dislike' reasons.
The shipment will be collected from your end within 2 - 3 working days. Please note that it typically takes 5 to 7 working days (excluding Saturdays, Sundays, and public holidays) for the returned product to reach our warehouse. Once received, the product undergoes a thorough quality check to ensure its condition.
Following the completion of the quality check, we will initiate the refund process within 1-2 working days. Rest assured that we are committed to resolving your concern promptly.
To track the status of your return shipment, kindly utilize the tracking number (AWB) provided by the courier at the time of pickup. This will allow you to stay informed about the progress of the return.
We appreciate your patience during this process and apologize for any inconvenience caused.
Kindly let us know if there is anything more we can do for you.
Have a nice day!
Greetings from Purplle Executive Customer Relations team!!
We are deeply sorry this has happened to our customer. It is not the experience we wish to create for our customers.
With regards to order ID 46206675, we have arranged the pick up of Nova NHC- 2009 Straightener & Nova 1000W NV1290 Folding Hair Dryer (Combo Pack) as a one-time exception.
The return request was earlier rejected since our return policy does not cover 'not as expected' or 'like or dislike' reasons.
The shipment will be collected from your end within 2 - 3 working days. Please note that it typically takes 5 to 7 working days (excluding Saturdays, Sundays, and public holidays) for the returned product to reach our warehouse. Once received, the product undergoes a thorough quality check to ensure its condition.
Following the completion of the quality check, we will initiate the refund process within 1-2 working days. Rest assured that we are committed to resolving your concern promptly.
To track the status of your return shipment, kindly utilize the tracking number (AWB) provided by the courier at the time of pickup. This will allow you to stay informed about the progress of the return.
We appreciate your patience during this process and apologize for any inconvenience caused.
Kindly let us know if there is anything more we can do for you.
Have a nice day!
Dear Consumer Helpline,
Greetings from Purplle Executive Customer Relations team!!
We are deeply sorry this has happened to our customer. It is not the experience we wish to create for our customers.
With regards to order ID 46206675, we have arranged the pick up of Nova NHC- 2009 Straightener & Nova 1000W NV1290 Folding Hair Dryer (Combo Pack) as a one-time exception.
The return request was earlier rejected since our return policy does not cover 'not as expected' or 'like or dislike' reasons.
The shipment will be collected from your end within 2 - 3 working days. Please note that it typically takes 5 to 7 working days (excluding Saturdays, Sundays, and public holidays) for the returned product to reach our warehouse. Once received, the product undergoes a thorough quality check to ensure its condition.
Following the completion of the quality check, we will initiate the refund process within 1-2 working days. Rest assured that we are committed to resolving your concern promptly.
To track the status of your return shipment, kindly utilize the tracking number (AWB) provided by the courier at the time of pickup. This will allow you to stay informed about the progress of the return.
We appreciate your patience during this process and apologize for any inconvenience caused.
Kindly let us know if there is anything more we can do for you.
Have a nice day!
Greetings from Purplle Executive Customer Relations team!!
We are deeply sorry this has happened to our customer. It is not the experience we wish to create for our customers.
With regards to order ID 46206675, we have arranged the pick up of Nova NHC- 2009 Straightener & Nova 1000W NV1290 Folding Hair Dryer (Combo Pack) as a one-time exception.
The return request was earlier rejected since our return policy does not cover 'not as expected' or 'like or dislike' reasons.
The shipment will be collected from your end within 2 - 3 working days. Please note that it typically takes 5 to 7 working days (excluding Saturdays, Sundays, and public holidays) for the returned product to reach our warehouse. Once received, the product undergoes a thorough quality check to ensure its condition.
Following the completion of the quality check, we will initiate the refund process within 1-2 working days. Rest assured that we are committed to resolving your concern promptly.
To track the status of your return shipment, kindly utilize the tracking number (AWB) provided by the courier at the time of pickup. This will allow you to stay informed about the progress of the return.
We appreciate your patience during this process and apologize for any inconvenience caused.
Kindly let us know if there is anything more we can do for you.
Have a nice day!
Dear Consumer Helpline,
Greetings from Purplle Executive Customer Relations team!!
We are deeply sorry this has happened to our customer. It is not the experience we wish to create for our customers.
With regards to order ID 46206675, we have arranged the pick up of Nova NHC- 2009 Straightener & Nova 1000W NV1290 Folding Hair Dryer (Combo Pack) as a one-time exception.
The return request was earlier rejected since our return policy does not cover 'not as expected' or 'like or dislike' reasons.
The shipment will be collected from your end within 2 - 3 working days. Please note that it typically takes 5 to 7 working days (excluding Saturdays, Sundays, and public holidays) for the returned product to reach our warehouse. Once received, the product undergoes a thorough quality check to ensure its condition.
Following the completion of the quality check, we will initiate the refund process within 1-2 working days. Rest assured that we are committed to resolving your concern promptly.
To track the status of your return shipment, kindly utilize the tracking number (AWB) provided by the courier at the time of pickup. This will allow you to stay informed about the progress of the return.
We appreciate your patience during this process and apologize for any inconvenience caused.
Kindly let us know if there is anything more we can do for you.
Have a nice day!
Greetings from Purplle Executive Customer Relations team!!
We are deeply sorry this has happened to our customer. It is not the experience we wish to create for our customers.
With regards to order ID 46206675, we have arranged the pick up of Nova NHC- 2009 Straightener & Nova 1000W NV1290 Folding Hair Dryer (Combo Pack) as a one-time exception.
The return request was earlier rejected since our return policy does not cover 'not as expected' or 'like or dislike' reasons.
The shipment will be collected from your end within 2 - 3 working days. Please note that it typically takes 5 to 7 working days (excluding Saturdays, Sundays, and public holidays) for the returned product to reach our warehouse. Once received, the product undergoes a thorough quality check to ensure its condition.
Following the completion of the quality check, we will initiate the refund process within 1-2 working days. Rest assured that we are committed to resolving your concern promptly.
To track the status of your return shipment, kindly utilize the tracking number (AWB) provided by the courier at the time of pickup. This will allow you to stay informed about the progress of the return.
We appreciate your patience during this process and apologize for any inconvenience caused.
Kindly let us know if there is anything more we can do for you.
Have a nice day!
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Greetings from Purplle Executive Customer Relations team!!
We are deeply sorry this has happened to our customer. It is not the experience we wish to create for our customers.
With regards to order ID 46206675, we have arranged the pick up of Nova NHC- 2009 Straightener & Nova 1000W NV1290 Folding Hair Dryer (Combo Pack) as a one-time exception.
The return request was earlier rejected since our return policy does not cover 'not as expected' or 'like or dislike' reasons.
The shipment will be collected from your end within 2 - 3 working days. Please note that it typically takes 5 to 7 working days (excluding Saturdays, Sundays, and public holidays) for the returned product to reach our warehouse. Once received, the product undergoes a thorough quality check to ensure its condition.
Following the completion of the quality check, we will initiate the refund process within 1-2 working days. Rest assured that we are committed to resolving your concern promptly.
To track the status of your return shipment, kindly utilize the tracking number (AWB) provided by the courier at the time of pickup. This will allow you to stay informed about the progress of the return.
We appreciate your patience during this process and apologize for any inconvenience caused.
Kindly let us know if there is anything more we can do for you.
Have a nice day!