Purplle.com — Damaged items received

anantathakur

Nov 20, 2023

Address:

Kola, Amodghata, Mogra,Hooghly West Bengal

Dear Sir,
I have shared damaged two items maximum images with purplle.com for multiple times and want to return this order 435337××.In this images damaged and leaked part is clearly visible.Also I shared the same to you through emails multiple times.But still you are asking about the damaged products images.

Sir, this is my earnest request to you please look into the matter and take necessary action in this regard at the earliest.

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Comments

Purplle.com Customer Care

from Mumbai, Maharashtra

Nov 21, 2023

Verified Support

The refund of Rs. 305.59 and 204.33 have been raised on[protected] at 11:13:33 p.m. and[protected] at 11:14:19 p.m.

We have also initiated the refund of Rs290.08/- on[protected] at 11:14:19 pm

It will be initiated in 1-2 days and reflected in her given bank account in 1-2 working days in the name of Cashfree.

Have a nice day!

anantathakur's [Complaint's author] reply, Nov 23, 2023

Dear Sir,
No refund amount credited for the order no 43533743 and 43898119 to my bank account till today.
My earnest request you please look into it and do the needful from your end at the earliest.

anantathakur

Nov 23, 2023

Dear Sir,
No refund amount credited for the order no 43533*** and 43898*** to my bank account till today.
My earnest request you please look into it and do the needful from your end at the earliest.