[Resolved] Purplle.com — Did not received refund

[Resolved] Purplle.com — Did not received refund

S sriparnamallick Dec 4, 2021 Dec 10, 2021 This thread was updated on Dec 10, 2021

On 30th Oct I made a purchase through online payment...but the order was cancelled through purplle side... they mailed me on 30th Oct that they have initiated the refund...still did not get it Refund amount - Rs.1065/- Reference ID - Transaction id[protected]' Order Id[protected] I have sent my account statement to purplle which shows I have not received it .. I have mailed them 20 times but they give me same response by computer... I have also contacted the bank they have said they can't do anything with transaction id...highly disappointed with this unprofessional behavior with purple Was this information helpful? No (0) Yes (0)
Jan 10, 2022 Complaint marked as Resolved Purplle.com customer support has been notified about the posted complaint. Verified Support Dec 10, 2021 Purplle.com Customer Care's response Dear Consumer Complaints, Greetings from Purplle Executive Customer Relations team!! We wanted to inform you that we had raised a refund of Rs.1065.00/- from our end as order 19576987 was not placed successfully. We have asked the customer to raise a dispute for the refund multiple times. Below is the screenshot of the transaction ARN no[protected] Refund Screenshot. Warm Regards Purplle.com
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