Purplle.com — Didn't receive my prepaid order and yet got a message saying that my order is delivered

Address:Rohini, Delhi

I ordered a couple of things from purplle app . It was a prepaid order, I didn't even receive it yet got a message that my order is delivered.
This is so intolerable we trust then by paying in advance and this is how they provide services.
I request purplle to either refund to original payment method or deliver my order otherwise I am going to take a legal action on this matter.
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Purplle.com customer support has been notified about the posted complaint.
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This problem is resolved received my package today.
Dear Support,
Greetings from Purplle Executive Customer Relations team!!

We will definitely look into this case.

We request you to share the Order details/Registered mail id/Contact number used for placing an order so that we can check the details and resolve the customer concern on a priority.

​Awaiting your kind response.

Warm Regards
Purplle.com

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