Purplle.com — Doing fraud during sale

They are doing fraud with customers...pls tell them to stop these kinds of things..they send me a 8ml good vibes product in the outer packaging of the real mac product worth my monthly pocket money 1300rs...the product is in the purplle bag they send with the splurge box..seriously they are inventing new methods of frauding..the outer cover is the same of the real product of mac but inside was a 8ml goodvibes freebie..I don't know whose fault are there but I got cheated by this site..and their support is also the same frauds..they are not investigating and repeating the same line again and again that they shipped the real product..seriously you all are fooling people and cheat them with their money..1300rs not much for you but it's my 1 month pocket money..have some shame on yourself..are you doing these frauds so that you will earn and pay sara ali khan..atleast give your proof how you can you only repeat one line repeatedly..all customers are not frauds like you people..how much do you earn like doing these things..your owner and your customer support will pay for these things in future..they are frauds.. this site is real fraud..they don't have any guilt abt cheating customers...
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Purplle.com customer support has been notified about the posted complaint.
May 13, 2023
Updated by Priyankablacky
They are doing nothing I tried everywhere and do every possible things call them email them but they are ignoring me..They are looting customers money They looted my 1300..They treat customers with partiality They denied everything abt my order abt received broken freebie and got wrong product inside the mac outer box..they are bunch of liers in the shifty company don't know how to deal with customers..looted my 1300 and only gave response in comprise messages..don't give me any reply except one computerised message..I'm sharing the image of their partiality..check how they do partiality and their companies policies changes from one customer to another...they told me abt broken freebie and my wrong product that there warehouse packed securely and they can't do anything then now where gone their securely packaging in this girl case..they are partial they looted my money bcz my money is 1300 and hers is 400 seriously they are frauds..

May 13, 2023
Updated by Priyankablacky
See the difference between the replies you can see the partiality and different company policies of them..they are doing fraud with customers..

Complaint comments 

Comments

Dear Customer,

Greetings from Purplle Executive Customer Relations team!!

We request that you please help us with the order ID or registered email ID of the customer so that we can track and assist you with the concern at the earliest.

Assuring you of our best services always. Have a wonderful day.
Priyankablacky's [Complaint's author] reply, May 13, 2023
#35296652 is my order id and [email protected] is my email id..if you have any morality then resolve this thorough investigation don't fraud with me
They are not giving me any response..they deleted my option of return...they are really fraudsters...their customer supports are the one who are deceiving people... I think they are the one who denied refunds and take customers money...pls help me..my 1300 will go wasted if they didn't give me my money...they are the real fraud in this app...

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