[Resolved] Purplle.com — failed verification | |
I ordered products worth rs 460. Now they are showing verification failed after deducting the amount from my account and its showing order couldnt be confirmed. This is my worst shopping experience and its my first time using prrplle app and the customer service is not responding to the queries of customers. I didnt expect these from purplle. Highly dissapointed. Was this information helpful? | |
Oct 30, 2019 Complaint marked as Resolved Purplle.com customer support has been notified about the posted complaint. Verified Support Sep 28, 2019 Purplle.com Customer Care's response Dear Sir/Madam, Greetings from Purplle.com!! We can see you tried placing an order with us. However, the payment failed. In case the amount has been deducted from your account, it would reflect back in your account in 2-4 working days. If you have not received the amount in the provided time frame, we request you to check the order status in case if it is placed. If not, please contact your bank, for further assistance as there might be an issue from your bank’s end. In case of any further assistance or clarification on this issue, please reply to this email. Assuring you of our best services always. Regards, Purplle.com | |
 1 Comment | |
Comments
Refund Order no [protected] . Already submitted bank detail still not got my refund its have been 1 month. They are not replying to my meassge. They are quick at picking up their product but not giving me my money back
![]()
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
351
Pending
32
Resolved
165
View all 351 Purplle.com reviews & complaints
C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
View all Purplle.com contact information