Purplle.com — I am unable to place an order

I am unable to place an order because an out-of-stock freebie is automatically added to my cart. There is no option to remove the freebie. I have tried removing and re-adding the qualifying product, but the same out-of-stock freebie is automatically added again. Since I have not been able to place the order, I don't have an Order ID to raise an order-related complaint. Please remove/fix the unavailable freebie so I can complete my purchase.
Was this information helpful?
No (0)
Yes (0)
Purplle.com customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Purplle.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    364
    Pending
    0
    Resolved
    212
    Purplle.com Address
    C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
    View all Purplle.com contact information