Purplle.com — Ill customer services

Address:

C-209 A, Ghatkopar Industrial Estate, behind R-City Mall L.B.S Marg, Ghatkopar-(w) Mumbai, Mumbai City District, Maharashtra, India- 400 086

Recently I have purchased some skincare products and got allergic reactions so I raised return request and they rejected it stating the cause of previous return history and on call they told me their beauty expert will guide me to use products (as we don’t know how to use products only their so called beauty experts know) this is very disheartening being a customer its a basic right to return the disliked products especially the terrible one which made bad looking and painful face but purplle services are so ill, they are not taking any action. Returns were always a big thing from cancelling returns when you didn’t pick their calls to no pickups but this time its really disgusting. Kindly take some action