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Dear Consumer Helpline,
Greetings from Purplle Executive Customer Relations team !!
With regards to the complaint, the customer placed an order with ID 40735839 on 13/09/2023 and it was delivered on 14/09/2023. The customer raised a return request for the product - Maybelline New York Color Sensational Creamy Matte Lipstick, 807 Dried Rose (3.9 g) stating that the shade does not match the images.
As per checking the details, the return request has been canceled, our team has checked the images and shared an update that the shade is the same that we have delivered. Hence, we will be unable to proceed with the return request.
Please do let us know if there is anything else we can help you with.
You can also track the status of your order/shipment/refund/returns on our app/website by going to Profile > My orders > Select your order
Assuring you of our best services always. Have a wonderful day ahead.
Greetings from Purplle Executive Customer Relations team !!
With regards to the complaint, the customer placed an order with ID 40735839 on 13/09/2023 and it was delivered on 14/09/2023. The customer raised a return request for the product - Maybelline New York Color Sensational Creamy Matte Lipstick, 807 Dried Rose (3.9 g) stating that the shade does not match the images.
As per checking the details, the return request has been canceled, our team has checked the images and shared an update that the shade is the same that we have delivered. Hence, we will be unable to proceed with the return request.
Please do let us know if there is anything else we can help you with.
You can also track the status of your order/shipment/refund/returns on our app/website by going to Profile > My orders > Select your order
Assuring you of our best services always. Have a wonderful day ahead.
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Greetings from Purplle Executive Customer Relations team !!
With regards to the complaint, the customer placed an order with ID 40735839 on 13/09/2023 and it was delivered on 14/09/2023. The customer raised a return request for the product - Maybelline New York Color Sensational Creamy Matte Lipstick, 807 Dried Rose (3.9 g) stating that the shade does not match the images.
As per checking the details, the return request has been canceled, our team has checked the images and shared an update that the shade is the same that we have delivered. Hence, we will be unable to proceed with the return request.
Please do let us know if there is anything else we can help you with.
You can also track the status of your order/shipment/refund/returns on our app/website by going to Profile > My orders > Select your order
Assuring you of our best services always. Have a wonderful day ahead.