Purplle.com — not delivering my order

I have placed order on 25 th march and still waiting for it's delivery. Everytime they are making excuses that product is not in stock but those products are in stock on site.in order to confirm products availability i place new order and i was shocked, my new order got placed and with in two days it's packed dispatched and ready to be delivered.

They are not working on my old prepaid order instead they are working for new orders. I am highly disappointed with them. I always loved there products nad there services but this time they are testing my patience alot. My order id is [protected].
Shiwam hatley is one of there customer executive's and i am not satisfied with there answer. Plzz help me.