[Resolved]  Purplle.com — Not delivering products

Address:

Pune, Maharashtra

I placed 2 orders from Purplle.Order Number [protected] on 12th Dec 2014Order Number [protected] on 12th Jan 2015Order Number [protected]They just delivered partial orders (only few items and not all) and are not delivering remaining items. They are not responding to mails. Have sent mails to [protected]@purplle.com on 16th Dec 14, 18th Dec 14, 21st Dec 14, 26th Dec 14, 31st Dec 14, 2nd Jan 15, 6th Jan 15, 9th Jan 15, 11th Jan 15, 12th Jan 15, 16th Jan 15, 19th Jan 15, 2nd feb 15, 6th Feb 15, 9th Feb 15, 11th Feb 15, 13th Feb 15, 16th Feb 15, 28th Feb 15, 12th Mar 15, 18th Mar 15, 15th Mar 15 but this is till unresolvedOrder Number [protected]They just delivered partial orders (only few items and not all) and are not delivering remaining items. One of the items delivered was totally damaged and even though they promised replacement, they have still not reshipped replacement till date. They are not responding to mails. Have sent mails to [protected]@purplle.com on 16th Jan 15, 17th Jan 15, 20th Jan 15, 23rd jan 15, 26th Jan 15, 2nd Feb 15, 5th Feb 15, 14th Feb 15, 16th Feb 15, 28th Feb 15, 12th Mar 15, 17th Mar 15, 24th Mar 15 but this is till unresolvedI asked for manager callback by mailing them on [protected]@purplle.com on 19th feb 15, 20th feb 15, 25th Feb 15, 12th Mar 15, 18th mar 15, 25th Mar 15 and the managers are sleepingI tried contacting their customer support and floor manager/supervisor on [protected] but their phone was always busy and it used to get disconnected after sometime. Finally I somehow got connected on 19th Mar 2015 and floor manager told me she will call back in 15 minutes from her desk and extension with resolution. I didn't get the call, so mailed them again for same on 20th Mar 15 and 25th Mar 15, but didn't get any callback or resolutionImmediately need following1] Resolution for all pending issues and deliveries2] Apology note from Purplle.com3] Compensation of Rs. 5000 for my time, effort and harassment caused by Purplle.com