Comments
Dear Support,
Greetings from Purplle Executive Customer Relations team !!
We understand that the customer cannot place an order because she faces an error while proceeding to a payment page.
We request you inform the customer to reinstall the application and try again. If the same issue persists then share the below details.
1. Screenshot of the error.
2. Email ID and Contact Number
3. Mobile model number
4. Android version.
Please do let us know if there is anything else we can help you with.
Assuring you of our best services always. Have a wonderful day ahead.
Greetings from Purplle Executive Customer Relations team !!
We understand that the customer cannot place an order because she faces an error while proceeding to a payment page.
We request you inform the customer to reinstall the application and try again. If the same issue persists then share the below details.
1. Screenshot of the error.
2. Email ID and Contact Number
3. Mobile model number
4. Android version.
Please do let us know if there is anything else we can help you with.
Assuring you of our best services always. Have a wonderful day ahead.
51%
Complaints
352
Pending
33
Resolved
165
C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
Greetings from Purplle Executive Customer Relations team !!
We understand that the customer cannot place an order because she faces an error while proceeding to a payment page.
We request you inform the customer to reinstall the application and try again. If the same issue persists then share the below details.
1. Screenshot of the error.
2. Email ID and Contact Number
3. Mobile model number
4. Android version.
Please do let us know if there is anything else we can help you with.
Assuring you of our best services always. Have a wonderful day ahead.