Purplle.com — Order issue

Address: Kollam, Kerala

I added my necessary products to the cart. And when proceeding the orders its showing 'something went wrong'

I tried it many times and using 2 different phones and accounts.

Still the same.
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Purplle.com customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Support,

Greetings from Purplle Executive Customer Relations team !!

We understand that the customer cannot place an order because she faces an error while proceeding to a payment page.

We request you inform the customer to reinstall the application and try again. If the same issue persists then share the below details.
1. Screenshot of the error.
2. Email ID and Contact Number
3. Mobile model number
4. Android version.

Please do let us know if there is anything else we can help you with.

Assuring you of our best services always. Have a wonderful day ahead.
Dear Support,

Greetings from Purplle Executive Customer Relations team !!

We understand that the customer cannot place an order because she faces an error while proceeding to a payment page.

We request you inform the customer to reinstall the application and try again. If the same issue persists then share the below details.
1. Screenshot of the error.
2. Email ID and Contact Number
3. Mobile model number
4. Android version.

Please do let us know if there is anything else we can help you with.
Assuring you of our best services always. Have a wonderful day ahead.

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    Purplle.com Address
    C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
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