Purplle.com — Postponing Delivery Date

I'm literally so disappointed by Purplle once again. I order a product on March 24th and its estimated delivery date was 28th. But it didn't come. For 2 days there were no updates about the order. Then it showed I would recieve it on April 1 but it kept delaying day by day. It showed that it would come on April 2, then 3, and now 4. This is so frustrating. I hope they realise that we order stuff not for fun but because we need them. This isn't even the first time this issue happened. According to their website, they said they wouldn't postpone the order for more than 2 days and now it's been 4 days and I still haven't recieved it. Literally the worst experience ever.
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Purplle.com customer support has been notified about the posted complaint.
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Dear Consumer Helpline,

Greetings from Purplle Executive Customer Relations team!!

We regret to inform you, we are unable to fetch the order id. Hence, we are unable to provide a resolution this case.

We request for registered contact number, email address, or order ID. Since, there is no response, we are closing this case.

Please do let us know if there is anything else we can help you with.

Assuring you of our best services always. Have a wonderful year ahead.

Purplle.com.
Dear Consumer Helpline,

Greetings from Purplle Executive Customer Relations team!!

We regret to inform you, we are unable to fetch the order id. Hence, we are unable to provide a resolution this case.

We request for registered contact number, email address, or order ID. Since, there is no response, we are closing this case.

Please do let us know if there is anything else we can help you with.

Assuring you of our best services always. Have a wonderful year ahead.

Purplle.com

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