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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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51%
Complaints
352
Pending
33
Resolved
165
C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
Greetings from Purplle Executive Customer Relations team!!
We apologise for the delay in giving you the resolution.
With regards to order ID 43533743, we have processed the refund of Rs 204.33/[protected] at 12:26:22 p.m) and Rs305.59/[protected] at 12:27:14 p.m)
With regards to order ID 43898119, we have processed the refund of Rs 286.00/[protected]:07:21 p.m) and initiated Rs 4.00/[protected]:20:10 p.m)
As the refund is processed, it takes 1-2 working days for it to get reflected in your bank account under the name "Cashfree".
Kindly let us know if there is anything more we can do for you.
Have a nice day!