Purplle.com — Regarding delivery of an order

jolly aru

from Delhi, Delhi

Address:	110030
Website:	purplle.com

Hi,

Order number: [protected]

Air waybill no :[protected]

Kindly tell me how many days it takes for an order to get delivered or rather i would say that for the prepaid orders to get delivered..

Im so dissapointed that now i think that it i should gone to another website.. Kindly track the status.. This status is from past 4 days..

And you guys are neither delivering the product not cancellation option is there.. Tell me if it cannot be delivered please cancel the order and refund the mon ey.

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Comments

Atti

from Mumbai, Maharashtra

Dear Customer,

Greetings from Purplle.com!!

We would like to inform you, that as per the update from our courier partners, the order was attempted but not delivered as Consignee Not Available.

Please be assured we have made the arrangements to re-attempt the delivery. The same will be delivered to you in 24 to 48 hours.

You can track the shipment on Holisollogistics.com with the Air Way Bill #[protected].( as shown below).

For further assistance you can contact the courier partner Holisol Logistics on Customer Service Landline No : +[protected], Mobile 1 : +91 [protected], Mobile 2 : +91 [protected], Mobile 3: +91 [protected] or Email: [protected]@holisollogistics.com and they would be happy to assist you further.

{Consignee: Aarya Srivastava Address: Madhur Niwas, F-115, Khokhre Wali Gali, Lado Sarai | Prepaid}

Date, City Status
[protected] | 21:56:16, Lado Sarai DC Undelivered (Reason Code : 219 - Consignee Not Available)
[protected] | 19:42:18, Lado Sarai DC Shipment sent for Delivery
[protected] | 04:24:21, Lado Sarai DC Shipment at Delivery location Lado Sarai DC
[protected] | 00:51:06, Lado Sarai HUB Shipment at Lado Sarai HUB HUB
[protected] | 00:14:00, Lado Sarai HUB Shipment at processing center Lado Sarai HUB
[protected] | 02:17:55, Andheri Shipments arrives at Pickup center Andheri
[protected] | 02:17:55, Andheri Shipments connected from Andheri Pickup Center to HUB
[protected] | 18:45:22, Mumbai Shipments details uploaded
In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you of our best services always.

Warm Regards,
Team Purplle.