Purplle.com — regarding refund

Address:Darjeeling, West Bengal, 734003
Website:Purplle.com

I have returned a product on november 21st 2018.. And still haven't got my refund money.. Its february.. Its very unprofessional of purplee.com.. When ever i call them most of the time they won't answer and when they do they will say that they will make it happe within 24hr.. I want my with written apologize.. Or i will take hard action against them..
Order number - [protected].
Rahul bhattacharjee
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    Purplle.com Address
    C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
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