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View all 351 Purplle.com reviews & complaints
C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
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Greetings from Purplle Executive Customer Relations team !!
The customer placed an order ID[protected] on 30/03/2023 of Rs. 534/- through card payment, the order has been dispatched on the same day under the AWB - [protected] and delivered to the customer on 01/04/2023 though our Blue Dart AIR courier partner, the customer is claiming that she received a different shade of below mentioned products.
1. L.A. Girl Shockwave Neon Eye Liner - Electric Blue (1.2 g)
2. L.A. Girl Shockwave Neon Lipliner - Fiery Red (1.2 g)
Our team has investigated from our warehouse and received an update that the correct product with correct shade has been dispatched from our warehouse. Hence, we will be unable to proceed with the return request.
Please do let us know if there is anything else we can help you with.
Assuring you of our best services always. Have a wonderful day ahead.