Purplle.com — Send my order

Purplle.com — Send my order

W Warisha khan Dec 2, 2021 Dec 10, 2021 This thread was updated on Dec 10, 2021

Sir, maine order kiya tha 30/11/2021 ko or mujhe abhi tak order received nahi hua and order delivered show ho raha hai purplle costumer care par bhi baat ki to vo bhi yahi bol rahe hai ki order delivered hua hai but 1_2 days mang rahe hai problem solve karne ke liye ab aap ye batao ki maine to payment kardi online paise bhi gaye order ka bhi kuch ata pata nahi hai mein kya karu maire paise bhi gaye please meri help kijiye please sir/madam mujhe ya to paise wapas dijiye ya phir mujhe mera order send kijiye please kuch kijiye apka bahut ehsaan hoga please Was this information helpful? No (0) Yes (0)
Purplle.com customer support has been notified about the posted complaint.
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Purplle.com Customer Care

from Mumbai, Maharashtra

Dec 10, 2021

Verified Support

Dear Consumer Complaints,

Greetings from Purplle Executive Customer Relations team !!

The customer has registered an incorrect number ([protected]) with us, therefore we were not able to get the order delivered properly.

We would like to inform you that we have got the order 20426410 with shipment AWB PURP28204, courier CABT is now delivered to the customer. We spoke to the customer on his alternate number - [protected]. The customer has shared with us another number [protected] on which we spoke to the customer yesterday.

Below is the call recording of the alternate number - [protected] where the customer has confirmed receiving the order yesterday (2nd November 2021).

Warm Regards
Purplle.com