Purplle.com — Some item are missing

neeehha39

from Varanasi, Uttar Pradesh

Apr 21, 2022

Website:

purplle.com

My product is missing from my order.. 1 ltr shampoo is missing and the delivery boy take money of all the products... full payment of 844 is done by me... But when I open the box the shampoo was missing from it... Then I raise the query but nothing resolved... I want my query to be Solve..plz as soon as possible please resolve my query and redispatch the products..
Order id-[protected]
i raise 3 times req but they rejected
thnks

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Purplle.com customer support has been notified about the posted complaint.

Apr 21, 2022

Updated by neeehha39 the image we got the product

Verified Support

Apr 22, 2022

Purplle.com Customer Care's response Greetings from Purplle Executive Customer Relations team !!
Thank you for reaching out to us

We have received an update from our warehouse team that this product - L'Oreal Paris Total Repair 5 Shampoo (1000 ml) was packed and delivered to the customer in good condition along with other products for your order id[protected]. Unfortunately, we are unable to accept the return request and this is the Final Resolution from our end.
Have a wonderful day ahead.

Warm Regards
Purplle.com

Apr 25, 2022

Updated by neeehha39 your information is not sufficient

Apr 25, 2022

Updated by neeehha39 bt i received only 2 item