[Resolved] Purplle.com — they cheat me it's not solved | |
Hi sahithi, your order 8413201 will be shipped in parts. We have prepared your first shipment of faces canada makeup... And 4 other items. We will dispatch your order 8413201 within 24 hours. I need my product immediately no more apologize i need compensation They cheat me like this please help me sir it's not solved Please help me sir they cheat me Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Purplle.com customer support has been notified about the posted complaint. Verified Support May 21, 2020 Purplle.com Customer Care's response Dear https://www.consumercomplaints.in Greetings from Purplle.com !! We would like to inform you that we tried contacting Ms. Sahithi who has placed an order with us with order id 8413153 and 8413201 however the call didn't connect. We sincerely apologized for the unhappy experience which was purely unintentional. We at Purplle.com always strive to provide the best of services to all our valuable customers We would like to inform you that we have processed your refund for order id 8413201 for Rs 797 on 18/01/2020 with transaction payu id [protected] and refund for order id 8413153 for rs 519 on 18/01/2020 with transaction payu id [protected]. Post initiation, it will take 7-10 working days (which excludes Saturday, Sunday, and public holidays). It should reflect under the name of Manash Lifestyle Pvt. Ltd. We would also like to inform you that AWB NO[protected] is bearing order id 8230821 is of another customer and we are unable to contact that customer as the number is registered in National Do Not Call Registry(NCPR). Please do take care of yourself during this unfortunate time of the Coronavirus outbreak Should you require any further clarification, kindly let us know we will be glad to assist Assuring you of our best services always Have a wonderful year ahead Warm Regards, Heta Dodhia Purplle.com | |
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C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
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my order id was[protected]
and AWB no [protected]