[Resolved] Purplle.com — verification failed but money deducted

[Resolved] Purplle.com — verification failed but money deducted

S Shwe123 from Karnal, Haryana

I had placed an order and made the payment through you i'd and it showed verification failed but my money was deducted from my debit card account. My order id is [protected]. I have tried contacting purple cysticercosis care also and they informed me that the amount will be returned within 2 days but it has been 4 days but i have not received the amount yet. Please refund my money back. Was this information helpful? No (0) Yes (1)
Apr 17, 2019 Complaint marked as Resolved Purplle.com customer support has been notified about the posted complaint. Verified Support Mar 15, 2019 Purplle.com Customer Care's response We have initiated the refund for the order [protected] today. The amount will reflect back into customers RAZORPAY account in 7 to 10 working days Mar 15, 2019 Updated by Shwe123 I don't have a razorpay account. I made the payment through Google pay.
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