[Resolved] Purplle.com — Want to change my mobile number, but there is no response

VIJAYAPRIYA SK

Aug 5, 2021

Address:

76/3, sandhaipettai, belur main road, ayothiyapattanam salem 636103

For my order i gave wrong mobile number then i called customer care number and request to change my mobile number still they did not change and yet they did not give any other information to courier i also cal and asked in couriwr office they said purplle.com did not send any information about this delivery you should first complaint to purplle.com like they said. I expected for my delivery and there is no cancel order option in purplle app for that order or else i cancel ordee and re order the producta worst customer service

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Sep 9, 2021

Complaint marked as Resolved

Purplle.com customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2021

Purplle.com Customer Care's response Dear Vijayapriya SK,

We request you to share the order details and contact number so that we can share those details with the respective courier team and arrange the delivery of the shipment at the earliest.

Please be rest assured, we will continue to do everything we can and will try our best to help you resolve your concern on priority.

Verified Support

Aug 08, 2021

Purplle.com Customer Care's response Dear Vijayapriya SK,

We request you to provide your order details and contact number so that we can share those details with the respective courier team and arrange the delivery of the shipment at the earliest.