[Resolved] Purplle.com — giving fake products and not returning too... | |||||
Purplle.com is giving fake products in the name of offer. I have ordered maybelline gel liner (https://www.purplle.com/…/maybelline-new-york-drama-gel-lin…) and got the fake product. No return policy also there on this product. I want this return. You guys are cheaters. Fake cosmetic products. At least think about the skin of customers then deal with these type of fake products. Cheaters... Big cheaters. Was this information helpful? | |||||
Jan 6, 2018 Complaint marked as Resolved Purplle.com customer support has been notified about the posted complaint. Verified Support Dec 06, 2017 Purplle.com Customer Care's response Dear Customer, We are sorry to know that you did find the product Maybelline gel liner genuine. Please be assured that all our products are original & genuine since we have tied up directly with manufacturers and authorized vendors only. As you did not find the product genuine.we request you to please provide 2 to 3 clear images of the product received along with order id. We will intimate our relevant teams with it and certainly assist you. Regards, Team Purplle | |||||
 3 Comments | |||||
Comments
Take note of my complaint jut after u see it...Plz cancel my order no. 2372317 as I have to buy it's combo pack..So before that product goes out of stock initiate the cancellation as soon as possible so that I can place the fresh order with satisfaction. that will be ur most kindness towards me.
Reply
I had ordered 4 deodorant bottles but received only two.
I am been following since last 15 days but they are neither giving me refund nor product.
I am been following since last 15 days but they are neither giving me refund nor product.
I have cancelled order no.[protected], in it there was 3 item, out of that refund of only two items have received, so process the refund for the third item at the earliest.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
351
Pending
32
Resolved
165
View all 351 Purplle.com reviews & complaints
C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
View all Purplle.com contact information