Purplle.com — non delivery of my order on the estimated date

Address:

Thane, Maharashtra, 421306

I had placed a order (# [protected]) on 10 nov 2018 and thethe estimated date of delivery of the same was on 13th nov but the product hasnt been delivered yet. I also havent recieved any email notification regarding the late delivery and on tracking the order its been shown in transit from past 2 days. How long will it take for the product to be delivered. If not being delivered atleast notify me regarding the cancellation and refund.